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Pacha Tulum Boutique Hotel

4.0 star property

Photo gallery for Pacha Tulum Boutique Hotel

Outdoor pool
Front of property
Presidential Suite
Presidential Suite | Living area
Presidential Suite | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Coba Norte Across the Street of, San Francisco next to the Oxxo C.P, Tulum, QROO, 77780
  • Tulum National Park
    ‪16 min walk‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪15 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪48 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

Deluxe Double Room, 1 King Bed with Sofa bed, Pool View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Multiple Beds, Pool View

Junior Suite, Multiple Beds, Pool View

Junior Suite, Multiple Beds, Pool View

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Deluxe Bungalow, 1 King Bed, Poolside

Deluxe Bungalow, 1 King Bed, Poolside

Deluxe Bungalow, 1 King Bed, Poolside

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, Garden View, Garden Area

Traditional Double Room, Garden View, Garden Area

Traditional Double Room, Garden View, Garden Area

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

Standard Double or Twin Room, 1 Bedroom, Garden View, Garden Area

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Outdoor pool, pool loungers

Elements Tulum Boutique Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (864)
The price is NZ$79
for 1 room
includes taxes & fees
12 May - 13 May
Elements Tulum Boutique Hotel

About the area

Tulum

With a stay at Pacha Tulum Boutique Hotel in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. .This bed & breakfast is 1.8 mi (2.9 km) from Tulum Mayan Ruins and 3.3 mi (5.4 km) from Tulum Beach.
View more B&B in TulumOpens in a new window

What's nearby

  • Tulum National Park - 16 min walk - 1.4 km
  • Tulum Mayan Ruins - 6 min drive - 3.0 km
  • Las Palmas Public Beach - 12 min drive - 4.8 km
  • Playa Ruinas - 14 min drive - 3.0 km
  • Playa Paraiso - 15 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 89 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Coqueta - ‬1 min walk
  • ‪Boston’s Tulum - ‬4 min walk
  • ‪Azul Cafe - ‬3 min walk
  • ‪Papaya Pizza & Co - ‬5 min walk

About this property

Pacha Tulum Boutique Hotel

Bed & breakfast with free parking, near Tulum Mayan Ruins
Pacha Tulum Boutique Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations are furnished with desks and dining tables. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 12 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. Additional features at this bed & breakfast include complimentary wireless internet access, concierge services, and bike parking.
Satisfy your appetite at the bed & breakfast's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacha Boutique Hotel
Pacha Tulum Boutique
Pacha Tulum Boutique Tulum
Pacha Tulum Boutique Hotel Tulum
Pacha Tulum Boutique Hotel Bed & breakfast
Pacha Tulum Boutique Hotel Bed & breakfast Tulum

Pacha Tulum Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 213 reviews
Rating 8 - Good. 42 out of 213 reviews
Rating 6 - Okay. 17 out of 213 reviews
Rating 4 - Poor. 10 out of 213 reviews
Rating 2 - Terrible. 8 out of 213 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this Italian owned boutique hotel provided outstanding service and professionalism. We look forward to returning next year. Thank you and chow to Alex and Fredriqo❤️🇲🇽🌞🇨🇦.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denettee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yasassri

Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in very Convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and cute private roof pool
Stayed 7 nights in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Indu

Liked: Cleanliness, staff & service, amenities
The staff is really nice and accommodating. The property is nice, quiet and safe. It is in the heart of Tulum so everything around was easily accessible. I just had mosquitoes and wet floor that caused me a little bit of inconvenience which was nicely handled by the whole staff. I appreciate their service, hence i enjoyed my stay at Pacha!
Stayed 3 nights in Jan 2025

6/10 Okay

Cindy

Overall decent stay

Overall we had a good stay. The front desk was very helpful. This hotel has a cool vibe. It is very outdated but it is a good stay for a short period. Great location next to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

For some reason my reservation didn't show up in the system when i arrived, but the staff handled it professionally and provided me an upgrade so I was happy. The room was comfortable, with nice linens and other nice touches, like a variety of teas, q tips, and fancy shampoo and conditioner. All of the staff were very nice, and spoke perfect English (and other languages) and provided helpful tips for my visit. The hotel is in a convenient location where it's located near the nice grocery store and downtown is walkable. I'm not sure that I'll be back to Tulum, but if I do come back, I would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff in a great location

A great hotel in a fantastic location and surprisingly quiet. The staff were super helpful and friendly. Very comfortable beds and the room had a fridge and kettle. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Kaivalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location!
Stayed 1 night in Dec 2024

6/10 Okay

Kai Yu, Victoria

Travelled with partner
Liked: Staff & service
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pacha Tulum had everything I needed for my stay in Tulum. Staff were always friendly and helpful and it was nice and quiet at night. The room was comfortable, spacious and well equipped. There is a bike rental place next door to the hotel if you want to rent a bike.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sabri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il mio soggiorno in questo angolo di paradiso a Tulum è stato semplicemente meraviglioso. Fin dal primo momento, il personale caloroso e attento mi ha fatta sentire come a casa, accolta con un sorriso genuino che ha reso ogni interazione speciale. L’hotel è una piccola gemma nascosta, impreziosita da un giardino tropicale ben tenuto: rigoglioso, molto curato, un rifugio naturale che mi ha regalato dei momenti di pace e connessione con la bellezza della natura. Soggiornare qui é stato uno dei momenti più rilassanti del mio viaggio. La piscina, seppur di dimensioni contenute, è perfetta: pulita e ben progettata e con un design che si incassa in maniera particolare poiché non é la classica piscina che in europa siamo abituati a vedere. La stanza, confortevole e ben equipaggiata, aveva davvero tutto ciò di cui avevo bisogno: ogni comodità a portata di mano, con attenzione ai dettagli che mi ha fatto pensare alla cura e all’amore con cui questo hotel viene gestito. Il sonno è stato profondo e sereno sebbene sia localizzato su una strada molto trafficata, non ho avuto alcuna molestia. Tornerò sicuramente, con la certezza di ritrovare lo stesso calore, la stessa serenità e la stessa magia che hanno reso il mio soggiorno indimenticabile. Un grazie di cuore a tutto lo staff: siete il vero tesoro di questo luogo!
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location- I was able to easily access everything I needed on my first day in Mexico. I got lots of good advice from the staff and they made sure I was looked after. The room was very comfortable and had everything I needed, and it was quiet at night. Highly recommend!
Stayed 1 night in Dec 2024

2/10 Terrible

Jorge Juarez, Indianapolis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Stayed 4 nights in Dec 2024

2/10 Terrible

ROSSITSA

Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The location is near all the restaurants and the one adjoining the property was fantastic. The rooms are small but have everything that you need to enjoy the beautiful Pueblo. We highly recommend this spot if you are looking to see all the things Tulum has to offer.
Stayed 7 nights in Nov 2024

8/10 Good

Dorothy

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half the price of those by the beach and no mosquitos 😄
Stayed 2 nights in Nov 2024

2/10 Terrible

Emmanuel

Stayed 2 nights in Oct 2024

10/10 Excellent

angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
Stayed 1 night in Aug 2024

2/10 Terrible

NANCY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
Stayed 6 nights in Jul 2024