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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property

Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Breakfast included
  • Room service
  • All-inclusive

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum National Park
    ‪14 min walk‬
  • Dos Aguas Park
    ‪4 min drive‬
  • Hospital de Tulum
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪11 min drive‬

Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View | Bathroom

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 512 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Deal of the Day!

Free minibar, in-room safe, individually decorated

Deal of the Day!

  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | Room amenity

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1000)
The price is NZ$919
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Dreams Tulum Resort & Spa - All Inclusive

About the area

Tulum

Located in Tulum (Zama), Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is within a 10-minute drive of Tulum Beach and Tulum Mayan Ruins. .This all-inclusive property is 3.2 mi (5.2 km) from Playa Paraiso and 6.2 mi (9.9 km) from Sian Ka'an Biosphere Reserve.

What's nearby

  • Tulum National Park - 14 min walk - 1.2 km
  • Las Palmas Public Beach - 7 min drive - 4.4 km
  • Tulum Beach - 9 min drive - 4.8 km
  • Tulum Mayan Ruins - 10 min drive - 5.4 km
  • Playa Paraiso - 14 min drive - 5.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Pescaderia Estrada - ‬3 min drive
  • ‪Escama - ‬4 min drive
  • ‪El Capitán - ‬4 min drive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 10 outdoor pools
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 301 individually decorated guestrooms, featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Olio, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This property has 5000 square feet (465 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Olio - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Jasmine - This restaurant serves breakfast and dinner. Open daily.
Seaside Grill - This restaurant serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Olio
  • Jasmine
  • Seaside Grill
  • Market Café
  • Blue Water Grill

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Beach towels
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 283 reviews
Rating 8 - Good. 50 out of 283 reviews
Rating 6 - Okay. 34 out of 283 reviews
Rating 4 - Poor. 20 out of 283 reviews
Rating 2 - Terrible. 19 out of 283 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Estefani Mercedes

Stayed 3 nights in Aug 2024

8/10 Good

Juan, miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
demasiado tranquilo el hotel, Falta de animacion
Stayed 3 nights in Nov 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned daily. Food was delicious. Staff were all amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad I got say is getting to your room is very confusing lol
Stayed 4 nights in Nov 2024

6/10 Okay

Kyung Eun

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Despite being a luxury resort that opened in 2023, it is plagued with numerous issues, such as malfunctioning facilities. For instance, the shower leaks, the housekeeping switch is broken, and the temperature control fluctuates unpredictably. The dining experience was also underwhelming. While the resort boasts eight dining options, two are located at the beach club and one is exclusive to Preferred Club members, leaving only three restaurants available for dinner. As a result, guests staying for more than three days may find themselves dining at subpar restaurants at least once. Moreover, the resort is located a considerable distance from the beach. While a complimentary shuttle service is provided, the round trip takes approximately 40 minutes, which some guests may find inconvenient. Additionally, the resort is set within a jungle environment, leading to a high presence of mosquitoes. The excessive sand scattered throughout the property also makes walking uncomfortable.
Stayed 6 nights in Nov 2024

8/10 Good

Patricia E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, and pleasant and went out of their way to do whatever they could to make our stay comfortable. The Beach Club was beautiful and convenient to get to. The family enjoyed the all-inclusive aspect. I just wish they had authentic Mexican food at the hotel since we were in Mexico.
Stayed 4 nights in Nov 2024

8/10 Good

Tantra

Stayed 3 nights in Nov 2024

2/10 Terrible

Eve-ette

Travelled with group
Disliked: Property conditions & facilities, room comfort
Poor experience
We stayed in room 2150 and they didn’t finish the bathroom, no shower door and toilet exposed. We couldn’t sleep because they had loud pounding music till 2:00 am. We called the manager to see if they could turn down music because there was only 4 people there. They wouldn’t. We had to leave to airport early next morning so it was terrible. The restaurant down stairs in the jungle took 3 hours to sit us.
Stayed 1 night in Nov 2024

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jason Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout is nice and doesn’t require a lot of walking once you learn the layout. Room (Jr. Suite) was spacious and clean. All staff was polite, professional, and accommodating.
Stayed 5 nights in Nov 2024

6/10 Okay

Robert

Stayed 4 nights in Oct 2024

8/10 Good

Kerolos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this resort for 4 nights.. let me break it down Pros: -Food is good specially at the steakhouse we went twice.. rest of restaurants are okay but the room service takes an hour and the food is below average -The vibe is good we really enjoyed the pools and the interior also the ease of going anywhere around -Beachclub is great and staff were being helpful w towels and stuff also the vibe at the beach club from the pools and bars is really fun Cons: -Service isn’t great it’s not bad but we been to multiple resorts in mexico and service was beyond great. -shuttle to beachclub is abt 30 mins and sometimes more -The resort is more for couples.. for ex the shower in the rooms doesn’t have a door so if you going w cousins or family it could be uncomfortable
Stayed 4 nights in Nov 2024

8/10 Good

Amy, Lilburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great spa, friendly staff. Shuttling from our room at the casa zamna property to the main resort was not easy or fast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jarryd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. Great area to just relax. The swim out and the beach were the highlights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a true princess on my birthday
Stayed 3 nights in Nov 2024

10/10 Excellent

Arlenys Hernandez

Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was new & you can tell they weren't shy to splurge on a ton of aesthetic features! Going at the end of September/early October was great - low crowds & the weather was still warm enough. No severe weather happened during our stay neither. The staff was phenomenal & the food all over the hotel was 10/10. Definitely am planning on returning.
Stayed 5 nights in Sep 2024

6/10 Okay

Fradi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This recent weekend trip provided a wonderful experience at a beautiful hotel known for its modern and comfortable rooms, with various appealing amenities. The hotel offers a serene atmosphere, making it an ideal getaway for relaxation. However, there are opportunities for improvement in the hotel's three restaurants, particularly at Olio, which specializes in Mediterranean cuisine. The food was not good at all. You can tell we were being served frozen food in a few areas. We expected fresh food. The bars and the drinks were always very watered down. Beware of pushy salespeople upon checking in who try to whisk you away for a 90-minute trip to their sister's location. This was very irritating, as we were hungry and tired from our long trip. They wanted us to make a decision right there and then. This was not a pleasant check-in experience. The service in a handful of areas was prolonged. The hotel has nine pools and a well-regarded spa. The beach club is nice but they need more staff in the bar and lunch area. The hotel is in Aldea Zama, an area that allows for pleasant walking trips to nearby boutique coffee shops and local restaurants.
Stayed 3 nights in Nov 2024

8/10 Good

Mahir, Orange Walk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first experience was one to remember! We would definitely recommend & return again. Perfect for couples. Romantic.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jewel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. A little confusing to navigate but I would recommend
Stayed 4 nights in Nov 2024

8/10 Good

Krystal P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice and clean. Great amentities especially in VIP. Just a little slow with restaurant wait times but will definitely return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jairzinhio

Stayed 10 nights in Oct 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked the resort overall. Great entertainment, great staff, options for dinner could have been more. Pool options are limited r/t unless your VIP. The best part was def having the beach club apart of the resort. So free transportation to and from beach, along with access to great shopping, other site seeing, and restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service
Very excellent resort. Just not every pool was open. Dining was limited. Very good entertainment.
Stayed 5 nights in Nov 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024