The room was spacious, clean and comfortable. The kitchenette was basic but we were happy to have a fridge and coffee machine (but coffee not included). The hot water for the shower was hot. Most importantly, the AC worked quite well. In fact that was the main reason we stayed here, while the rest of the wedding party stayed at Dos Ceibos (no AC there).
The electricity comes from a generator - not exactly eco-friendly, but then again I'm the one demanding AC, and solar+battery for AC all night is absurdly expensive to implement. The generators are off noon to 5pm every day. Seems fair, we were almost never in the room at that time. One day it rained ALL DAY, and they left the generators on all day too. Very cool.
The concierge was extremely good about communicating and responding via WhatsApp. That was very important because there isn't a front desk. He was there to meet us when we arrived and gave us the tour. His english was excellent.
The wifi was just barely fast enough to do video calls. The wifi is only available when the generators are running. My brother was stayed on the 1st floor and got zero cell service. My 2nd floor room got an ok cell signal so I could still text and check emails. The 4th and 5th floor roof decks get a pretty solid cell signal, but it varies. One time I got LTE up there instead of the usual 3G. But other times I had zero speed, in spite of 3 bars of 3G. My wife managed to get her work done, but it was a bit hairy when she was on live calls.