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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
Lobby
BBQ/picnic area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Veterans Memorial Park
    6 min drive
  • Tuscaloosa Veterans Affairs Medical Center
    7 min drive
  • DCH Regional Medical Center
    8 min drive
  • Tuscaloosa, AL (TCL-Tuscaloosa Regional)
    17 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About the area

Tuscaloosa

With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of University of Alabama and Bryant-Denny Stadium. .This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 7 min drive - 5.8 km
  • DCH Regional Medical Center - 8 min drive - 9.1 km
  • Bryant-Denny Stadium - 9 min drive - 11.1 km
  • Coleman Coliseum - 9 min drive - 10.0 km
  • University of Alabama - 10 min drive - 10.3 km

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean Tuscaloosa hotel in South West Tuscaloosa with free breakfast
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – November 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 552 reviews" "
Rating 8 - Good. 140 out of 552 reviews" "
Rating 6 - Okay. 66 out of 552 reviews" "
Rating 4 - Poor. 45 out of 552 reviews" "
Rating 2 - Terrible. 50 out of 552 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Stayed 2 nights in Aug 2024

4/10 Poor

Giovanni

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Could be much better
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap. Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
Stayed 3 nights in Aug 2024

6/10 Okay

PATIENCE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was very dusty and unbelievably damp smelling. There was no excuse. The workers were super amazing and very courteous. Maybe try hardwood floors instead of carpeting.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
One night unexpecteded stay.
The customer service by both desk agents was excellent. They were very nice, friendly and extremely helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good
Stayed 1 night in Aug 2024

2/10 Terrible

julie, ARLINGTON

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

julie, ARLINGTON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelocity will not assist you when the Best Western Surestay in Tuscaloosa gives you a room woth a cracked window and full access to the outside and then tells you they have no other room for you. If you leave they will charge the full trip itinerary to your credit card even though they were unable to provide a room. It is stealing. Travelocity will say there is nothing they can do to help because it is up to the property to reimburse for uninhabitable rooms. If they do not, Travelocity will and cannot help you with a claim or dispute. They only provide the company with another scapegoat. Stealing.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tim

Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we opened the door to the room, a bug ran across the floor. And the bed sheets were discolored and stained with small red spots. The room also smelled like smoke and mildew.
Stayed 2 nights in Aug 2024

2/10 Terrible

Meredith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Absolutely the worst kept place we've ever been. Room smelled like smoke. Vending machine didnt work, water fountain didn't work, sheets were dingy, towels were stained. Pictures on the website were taken at the best possible angles. We couldnt wait to leave. Disgusting!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Giafranco

Travelled with family
Liked: Staff & service
The staff is good. The rooms are very humid, the towels are stained and the bed covers and pillowcases are dirty.
Stayed 3 nights in Jul 2024

4/10 Poor

Leon

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioner was struggling
Stayed 1 night in Jul 2024

8/10 Good

Rosie

Travelled with family
Liked: Amenities
Staff was very kind and accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Jun 2024

2/10 Terrible

Jenine

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing I can say about this property is that the staff was kind. However, that can’t redeem the bad experiences. I was traveling with my dog and had reserved a suite. I had attempted to call the hotel several times before I left and could never get through. That should have been a red flag right there but previous reviews were positive. Because I was traveling with a pet, they had to downgrade me to a regular double bed room that was “pet friendly”. The room looked okay but smelled moist and upon further inspection, the base boards were damaged and there was a sizable gap in the entry door. The door was very loose in the frame which made me nervous but again, previous reviews were positive and the door did lock. The bathroom had some issues. My tub didn’t drain properly so us three sharing the room had to stand in the previous person’s dirty water when showering. The shower walls were sprinkled with pubic hairs, which is gross. And to top off the bathroom, the curtain had been yanked on at some point so the sides never closed resulting in wet toilet paper because the roll was close to the shower. But the worst part at around midnight on the last night of our stay was when someone tried gaining access to my room. With the gap in the door and this person’s constant yanking and shoving, I was ready to call the cops. I called the front desk first and they had given another family my room number. Needless to say, I did not sleep that night.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice it was and the lady at the desk was really sweet to me and everyone else.
Stayed 1 night in Jul 2024

4/10 Poor

ShyQeylis

Travelled with family
Disliked: Cleanliness, staff & service
Shyqeylis
Stayed 1 night in Jul 2024

6/10 Okay

Nikkiah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2024

8/10 Good

Kali

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was what it was?!!!
We just had an overnight trip we needed somewhere to stay during our 17 hour drive. We paid $85 and it was what you would expect for $85. Clean towels, clean sheets. The room had a put up odor but once I sprayed the disinfectant on the bed and all of the areas we could touch it was fine. Also please be aware that there is a $50 additional charge but it is refunded to you once you leave.
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything were perfect ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in May 2024

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient to shopping and UA. Quiet and affordable.
Stayed 1 night in Jun 2024

8/10 Good

kimberly

Business traveller
Liked: Cleanliness, staff & service, room comfort
I always clean my room before bringing in my belongings. I had very little to do for this stay. The bed was comfortable, air conditioner worked well, slightly noisy for day sleepers, but quiet at night. Breakfast leaves a lot to be desired but the staff more than makes up for it. Would definitely stay again. Felt safe with interior entrance.
Stayed 4 nights in Jun 2024

6/10 Okay

Daniel

Travelled with family
Great customer service but not the most clean.
The customer Service was the best part about staying here. The rooms were not very clean. It seems like I had a cheap remodel which looks nice on the surface but when staying there quickly realize it was not in the best condition.
Stayed 1 night in Jun 2024