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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Lobby
Free breakfast
BBQ/picnic area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪7 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬
  • University of Alabama
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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  • Parking included
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The price is NZ$140
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About the area

Tuscaloosa

With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of University of Alabama and Bryant-Denny Stadium. .This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.

What's nearby

  • Veterans Memorial Park - 6 min drive - 7.6 km
  • Tuscaloosa Veterans Affairs Medical Center - 7 min drive - 5.8 km
  • DCH Regional Medical Center - 8 min drive - 9.1 km
  • Bryant-Denny Stadium - 9 min drive - 11.1 km
  • University of Alabama - 10 min drive - 10.3 km

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 581 reviews
Rating 8 - Good. 143 out of 581 reviews
Rating 6 - Okay. 73 out of 581 reviews
Rating 4 - Poor. 51 out of 581 reviews
Rating 2 - Terrible. 57 out of 581 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Charlie, FREEMOUNT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager over the did apologize
Stayed 2 nights in Dec 2024

2/10 Terrible

Derrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tub had mold in it.
Stayed 1 night in Dec 2024

6/10 Okay

Mechele

Stayed 1 night in Dec 2024

4/10 Poor

Destiny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I only added a star because the staff was very nice. The room was scary. Yes. Scary. We wanted a private area and the kids their own TV. We upgraded to the split room. Nothing like the pictures. The pull out bed was so filthy, I hated to put my kids on it. The blanket they gave me for it had a cigarette burn in it. There was a sock under the couch. There was a penny under the desk so basically not vacuumed properly. There was a poop stain on the wall by the toilet. Hair on the sheets. Bad places make us appreciate the good ones so we stayed. This place needs an update very badly. We will not be back. I grew up in Cottondale and can honestly say, the Microtel is one step under this one at the bottom of the list of hotels. We are cheap but it's one thing to save some money and another to be in a gross room. Back to the Rodeway next time.
Stayed 2 nights in Dec 2024

6/10 Okay

Deana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Simone, West Babylon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STOP. Don’t stay here. The hotel is run down and the owner is a terrible person. I stayed here with 2 small well behaved service dogs that I have for my PTSD and Audhd and the owner grilled me til I cried myself to to sleep. If that’s not enough the place was terribly run down. The barn door style door for the bathroom was about to fall completely off. There were no tissues, and stains on the couch
Stayed 1 night in Dec 2024

6/10 Okay

sharmika

Stayed 1 night in Nov 2024

6/10 Okay

Hope

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Maya

Stayed 1 night in Dec 2024

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager did an excellent job. He handled the fire on the property with skill. Wife’s only complaint is no water pressure for her shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Mianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful.
Stayed 2 nights in Nov 2024

4/10 Poor

Jamie

Liked: Cleanliness, staff & service
Disliked: Room comfort

No hot water and ac didnt work good

Stayed 1 night in Nov 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice
Stayed 1 night in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Larissa

Travelled with partner
Disliked: Cleanliness
For the price we paid the condition of the room was unacceptable. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean beds were comfortable and the staff was fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Joslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and went above and beyond to look after our needs. The room was spacious, spotless and quiet. All in all, with the breakfast included, this was a great value and excellent experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Huey, goes above and beyond customer accommodations! Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

William

Stayed 2 nights in Sep 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A litte run down. Room had an odor. Staff friendly and attentive.
Stayed 4 nights in Oct 2024

2/10 Terrible

Lauren

Travelled with pets
Before charging me extra fees it would have been nice to know the rules about pets. This is not a pet friendly hotel I was called because my dog was barking. Every pet friendly note has barking dogs so I had to leave my event to come to the hotel
Stayed 1 night in Oct 2024

8/10 Good

Alfred

Liked: Staff & service, property conditions & facilities
The staff was very polite and accommodating and had a good selection for breakfast. Room was quite and good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaclyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager, Huey, is the most accommodating and professional! He takes care of anything you need and goes above and beyond customer expectations!
Stayed 3 nights in Oct 2024

6/10 Okay

Melissa

Travelled with family
The hotel is older and a little run down. The sofa bed was terribly uncomfortable, and the king bed wasn’t much better.
Stayed 2 nights in Oct 2024