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The Chester Grosvenor

5.0 star property

Photo gallery for The Chester Grosvenor

Exterior
Executive Room
Suite
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
Eastgate Street, Chester, England, CH1 1LT
  • The Rows of Chester
    ‪1 min walk‬
  • Eastgate Clock
    ‪1 min walk‬
  • Chester Cathedral
    ‪2 min walk‬
  • Chester (CEG-Hawarden)
    ‪34 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1006)
The price is NZ$371
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Indigo Chester by IHG

About the area

Chester

A stay at The Chester Grosvenor places you in the heart of Chester, within a 10-minute walk of Chester City Walls and Chester Racecourse. .This luxury hotel is 3.5 mi (5.7 km) from Chester Zoo and 6.9 mi (11.1 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester City Walls - 7 min walk - 0.6 km
  • Chester Racecourse - 9 min walk - 0.8 km
  • University of Chester - 14 min walk - 1.2 km
  • Chester Zoo - 7 min drive - 5.7 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Muffin Break - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Panda Mami - ‬4 min walk

About this property

The Chester Grosvenor

Luxury hotel with 2 restaurants and a full-service spa
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Simon Radley Fine Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include limo/town car service, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 10.00 per night)
  • Secured covered valet parking on site (GBP 25.00 per night)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Simon Radley Fine Dining
  • La Brasserie
  • The Arkle Bar and Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night
Cribs (infant beds) are available for GBP 17.5 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1011 reviews
Rating 8 - Good. 179 out of 1011 reviews
Rating 6 - Okay. 61 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I treated my husband to a night at the Chester Grosvenor for his birthday, and what a special night it was. Check in was smooth, and I was pleasantly surprised to be told continental breakfast was included in my rate (I had forgotten), or you can upgrade to a full cooked for around £12pp. The room was large, with a huge bed and a nice large clean bathroom. Our meal in La Brasserie was just delightful, my husband is still raving about the pig cheeks starter, the venison main he had, and the artisan cheeses to finish off with. Our first time to have a bottle of Lebanese wine too! All very nice. We finished off with a night cap at the bar. The hotel was decked out all Christmassy as our stay was end of November and it looked so pretty. All the staff are so friendly and like to have a joke with you. We will definitely be back here.
The hotel foyer
La Brasserie main
La Brasserie starter
Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas short break
Another lovely stay at The Chester Grosvenor. We had a complimentary upgrade to an executive room which was a nice surprise. Staff helpful and polite. Good breakfast, we chose the continental breakfast this time but had a full breakfast the last time that we stayed. Beautifully decorated for Christmas. We hope to return again.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Stayed 1 night in Nov 2024

8/10 Good

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very Christmassy. Staff friendly and helpful. Only issue was bed was vv hard. Staff did put in mattress topper but still pretty uncomfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n
Stayed 1 night in Nov 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must visit
Wonderful place and staff. Just a lovely stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Aisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stsy
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Really enjoyed our stay All staff are remarkable in every way and always on hand to help Breakfast was lovely Fish and chips were lovely Relaxing surroundings to meet with family and friends Great central location
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff made our stay absolutely perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Mags

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over night stay for baby shower
excellent warm welcome. wonderful staff nothing is too much trouble for their customers : old fashioned charm at its best rooms are exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

The Grosvenor
Stayed 1 night in Nov 2024

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Beautiful hotel. We loved it.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Anthony

Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Lorraine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property is old and the rooms need a refurbishment. Staff are formal and clinical, lacks friendliness and warmth.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Pauline

Stayed 1 night in Oct 2024