Alaya Resort Ubud

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alaya Resort Ubud

Aerial view
Aerial view
Breakfast, lunch, dinner served; Indonesian cuisine
Minibar, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
Jl. Hanoman, Ubud, Bali, 80571
  • Ubud Monkey Forest
    4 min walk
  • Agung Rai Museum of Art
    7 min walk
  • Peliatan Palace
    11 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    71 min drive

Room options

Exclusive Room (Alaya Room)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Family Room (Connecting Room)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Deluxe Room (With 1 x Airport Transfer)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Suite (Alaya)

  • 106 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Room (Alaya Room with Spa Package)

  • 50.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Exclusive Room (Alaya Room with 1x Airport Transfer)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Suite, 2 Bedrooms (Connecting Room)

  • 156 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Deluxe Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Deluxe Room with Spa Package

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

About the area

Ubud

With a stay at Alaya Resort Ubud, you'll be centrally located in Ubud, a 4-minute walk from Ubud Monkey Forest and a 2-minute drive from Ubud Traditional Art Market. .This family-friendly resort is 1.1 mi (1.8 km) from Ubud Palace and 1.6 mi (2.6 km) from Campuhan Ridge Walk.

What's nearby

  • Ubud Monkey Forest - 4 min walk - 0.4 km
  • Agung Rai Museum of Art - 7 min walk - 0.6 km
  • Ubud Palace - 18 min walk - 1.5 km
  • Ubud Traditional Art Market - 18 min walk - 1.6 km
  • Campuhan Ridge Walk - 3 min drive - 2.7 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 71 min drive

Restaurants

  • ‪L’osteria - ‬1 min walk
  • ‪Pison Coffee - ‬1 min walk
  • ‪Suka Espresso - ‬4 min walk
  • ‪Batubara Wood Fire - ‬4 min walk
  • ‪Ivy Cafe - ‬3 min walk

About this property

Alaya Resort Ubud

Luxury resort connected to a shopping center in Ubud City-Centre with 2 outdoor swimming pools
Alaya Resort Ubud offers 106 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DaLa Spa has 6 treatment rooms including rooms for couples. Services include massages and body treatments. Guests under 14 years old are not allowed in the spa.
Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Brasserie Restaurant, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Brasserie Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: IDR 292875 for adults and IDR 140580 for children
  • 1 restaurant
  • 1 poolside bar
  • Room service available

Restaurants on site

  • Brasserie Restaurant

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 292875 for adults and IDR 140580 for children
  • Airport shuttle fee: IDR 908000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

Property is also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort

Alaya Resort Ubud Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 40 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2024

10/10 Excellent

emelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Right in the city center. The spa was great. Would love to return. The bathroom was a bit too open, only separated by a curtain so if you have company make sure you’re comfortable with each other. Very happy with our stay. Staff were so nice.
Stayed 2 nights in Aug 2024

8/10 Good

Shaheena

Stayed 1 night in Jul 2024

8/10 Good

Shaheena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Lovely hotel in centre of Ubud
Stayed 4 nights in Jul 2024

10/10 Excellent

bhavni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Alaya.would come back anytime.
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property with amazing staff. I stayed in a king bed suite with a living area, balcony and massive shower with a separate soaking tub. The nearby Pison restaurant is a must. I will be back!
Stayed 7 nights in Jul 2024

8/10 Good

MAK-HAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt get any so called VIP benefit, it is just a marketing from Expedia?
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time here would definitely come back
Stayed 3 nights in Jul 2024

10/10 Excellent

Rajen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very welcoming. Highly recommend the spa. 4 days gave enough time to see Ubud but could easily have stayed longer
Stayed 5 nights in Jul 2024

10/10 Excellent

Dhansukhlal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing stay at this place. Very friendly staff. Clean rooms and good facilities in the room and also garden and swimming pools. Plus massage service offered .
Stayed 1 night in Jul 2024

6/10 Okay

geiselle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Guilty before charged
The Alaya Hotel property is very beautiful and the restaurant is decent. The rooms are clean and comfortable. However there is a disconnect with the staff. I traveled with a large group that all booked separate rooms and each room had the same experience. The staff acts very nervous when check out times near and they become very insistent upon closing out your room charges..banging on room doors, interrupting meals, finding you at the pool or spa..it’s very strange and quite unsettling. I will say it darkened our experience at the Alaya and on return to Bali we will not stay again. The vibe is very low. Making the patrons feel as like they have intent to walk out on their bill. I’m not sure if the Alaya experiences a lot of thrift but if that’s the case they should increase the deposit to more that 1,000,000 rp to avoid ting’s harassment
Stayed 8 nights in Jun 2024

10/10 Excellent

EMILY

Stayed 2 nights in Jun 2024

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and service
Stayed 4 nights in Jun 2024

10/10 Excellent

Franco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise ! Wonderful resort, friendly staff and great location. Glad I didn't cancel my booking. I had intention staying somewhere else.
Stayed 4 nights in Jun 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just exceptional! The staff couldn't do more to help, they were so lovely and friendly. The hotel was beautiful, we hardly wanted to leave it at times! We can't wait to come back.
Stayed 4 nights in May 2024

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will visit next time again:)
Stayed 2 nights in Jun 2024

10/10 Excellent

Hong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were beautiful and convenient. My favorite part of this property was the staff. Everyone was attentive, helpful, and professional. One of the best stays I've ever had. Would highly recommend and I would love to come back!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all so nice and helpful , the facilities are great including the balcony and furniture. Location is great with lots going on
Stayed 6 nights in May 2024

10/10 Excellent

Agathea Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food- Pison, Best massage/spa- DaLa spa and best staff and room service. Definitely made our stay worthwhile:)
Stayed 4 nights in May 2024

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most beautiful property, quiet, peaceful and excellent helpful staff. Excellent food and close to town and Monkey Forest ( a delight to see)- a great place to rewind and relax.
Stayed 2 nights in May 2024

4/10 Poor

Marytza

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a 3 star hotel. Breakfast terrible!! Furniture really poor quality. Needs an urgent update
Stayed 3 nights in May 2024

10/10 Excellent

Tina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights and loved everything from the comfortable rooms, hospitality, cleanliness, location and amenities. The staff goes out of their way to make you comfortable and happy during your stay! The complimentary breakfast every morning was amazing offering a variety of foods for breakfast or brunch. Gorgeous spa! During my stay I had a few massages, body scrub and a facial at the spa which was so relaxing and convenient to go from the spa to my bed in minutes. I felt so welcomed by the staff and was sad to leave. Had an amazing time and will go back!
Stayed 9 nights in May 2024