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Maya Ubud Resort and Spa

5.0 star property

Photo gallery for Maya Ubud Resort and Spa

Exterior detail
Aerial view
Restaurant
Maya Presidential Villa with Butler Service | View from room
2 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service

Explore the area

Map
Jalan Gunung Sari, Peliatan, Ubud, Bali, 80571
  • Ubud Traditional Art Market
    ‪3 min drive‬
  • Ubud Palace
    ‪3 min drive‬
  • Ubud Monkey Forest
    ‪3 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪76 min drive‬

Room options

View all photos for Impressive Forest Corner Suite Twin Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Corner Suite Twin Bed

  • 56 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Impressive Forest Suite King Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Suite King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Jacuzzi Villa with Butler Service Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Jacuzzi Villa with Butler Service Twin Bed with Butler Service

  • 245 sq m
  • Valley view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heavenly Pool Villa with Butler Service Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Pool Villa with Butler Service Twin Bed with Butler Service

  • 360 sq m
  • Valley view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Impressive Forest Suite Twin Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Suite Twin Bed

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heavenly Jacuzzi Villa with Butler Service King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Jacuzzi Villa with Butler Service King Bed with Butler Service

  • 245 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Pool Villa with Butler Service King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Pool Villa with Butler Service King Bed with Butler Service

  • 360 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Maya Presidential Villa with Butler Service

Maya Presidential Villa with Butler Service

Maya Presidential Villa with Butler Service

  • 950 sq m
  • Valley view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Impressive Forest Corner Suite King Bed

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Corner Suite King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Two Bedrooms Pool Villa with Butler Service

Heavenly Two Bedrooms Pool Villa with Butler Service | Living room

Heavenly Two Bedrooms Pool Villa with Butler Service

  • 385 sq m
  • Valley view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Similar properties

Aerial view

Alaya Resort Ubud

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1052)
The price is NZ$244
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Alaya Resort Ubud

About the area

Ubud

When you stay at Maya Ubud Resort and Spa in Ubud, you'll be on the riverwalk, within a 5-minute drive of Ubud Monkey Forest and Ubud Traditional Art Market. .This family-friendly resort is 16.8 mi (27 km) from Sanur Beach and 1.7 mi (2.7 km) from Ubud Palace.
View more Resorts in UbudOpens in a new window

What's nearby

  • Ubud Traditional Art Market - 3 min drive - 2.5 km
  • Ubud Palace - 3 min drive - 2.7 km
  • Campuhan Ridge Walk - 3 min drive - 3.3 km
  • Ubud Monkey Forest - 3 min drive - 2.9 km
  • Goa Gajah - 4 min drive - 4.5 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 76 min drive

Restaurants

  • ‪Sayuri Healing Food - ‬14 min walk
  • ‪RM Padang "Sumbar Hidup - ‬14 min walk
  • ‪Namaskara Coffee & Superfoods - ‬14 min walk
  • ‪Sun Sun Warung - ‬15 min walk
  • ‪Gangga Coffee Ubud - ‬18 min walk

About this property

Maya Ubud Resort and Spa

Luxury resort with 3 restaurants and 2 outdoor pools
Maya Ubud Resort and Spa offers 108 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature premium bedding. 49-inch Smart televisions come with cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ubud resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 108 individually decorated guestrooms, featuring refrigerators and minibars. Rooms have private balconies. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Maya Ubud Resort and Spa has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 67.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 23 for children
  • Airport shuttle fee: USD 62 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 62 (up to 12 years old)
  • Rollaway bed fee: USD 67.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Maya Resort Ubud
Maya Ubud
Maya Ubud Resort
Resort Ubud
Ubud Maya
Ubud Maya Resort
Ubud Resort
Maya Ubud Hotel Ubud
Maya Ubud Resort And Spa
Maya Resort
Maya Ubud Resort Spa

Maya Ubud Resort and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 692 out of 852 reviews
Rating 8 - Good. 119 out of 852 reviews
Rating 6 - Okay. 29 out of 852 reviews
Rating 4 - Poor. 8 out of 852 reviews
Rating 2 - Terrible. 4 out of 852 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Stayed 5 nights in Oct 2024

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great service!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nanik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exclusive property with very good hospitality. That's about as straightforward as I can be for this 5/5 review. The staff are exceedingly good at making sure that guests feel welcome and taken care of during their stays. In particular, we would commend Mr. Ganga (our personal concierge), Ms. Nila (who graciously received us at check-in), Ms. Dewi (excellent host for our breakfast), and Mr Manar (filled in when Ganga was not there). Exceedingly good service requires a team to make it this way and we especially felt it with these people.

10/10 Excellent

Alex

Stayed 3 nights in Nov 2024

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel, a little dated in parts. All the staff were friendly. The buffet breakfast was basic and quite limited compared to equivalent hotels.
Stayed 3 nights in Nov 2024

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay, Friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Siddra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Caoimhe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, so beautiful and relaxing
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting in the Forest
A beautiful setting with excellent staff
Stayed 1 night in Nov 2024

10/10 Excellent

Kason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
And exclusively Very well maintained, staff is excellent,
Stayed 1 night in Nov 2024

8/10 Good

Ancilla

Travelled with group
Liked: Cleanliness, amenities
I stayed at this hotel for one night and appreciated the warm welcome with a cool oshibori towel and a refreshing drink. The check-in process was efficient, and the front office staff provided helpful information about breakfast, the morning yoga session, and shuttle service to Ubud Center. However, I think it would enhance the guest experience if they also mentioned additional amenities, such as acknowledging Expedia VIP benefits and introducing their unique photography service. The swimming pool area was a highlight, with friendly and attentive attendants who made our time enjoyable. I had a chance to use the fitness center. While I utilized the fitness center, I found that the equipment seem rusty and dusty. I also participated in the morning yoga session, where the instructor was exceptionally patient and supportive, making it a great experience for a beginner like me. The breakfast options are impressive, providing a diverse range of choices along with healthy drinks that are both tasty and enjoyable. The Wedang Jahe stands out as a particularly refreshing and delicious option. Additionally, the staff in the restaurants are consistently friendly and helpful, contributing to a welcoming atmosphere. Overall, the stay was good, but there are definitely areas that require improvement for an even better guest experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I transferred from an incredibly disappointing stay at ibah ubud in hopes of ending my Bali trip in a relaxing and upscale resort. Maya exceeded my expectations. Everything about my stay was spectacular. I will be back :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty everywhere at Maya Ubud
We had an amazing experience, staff was so friendly and we loved the resort and all its beauty. Will absolutely be back and thanks For the upgrade Maya Ubud. Loved our time just too short this time….
Stayed 1 night in Nov 2024

8/10 Good

Rohitkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than expected Nice quite place Will come back
Stayed 3 nights in Nov 2024

10/10 Excellent

DOMENICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, food, the rooms everything was perfect! Coming back for sure
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Anton, Toronto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed at Maya Ubud as the last destination of our honeymoon to Bali. The property was beautiful, the shared pools were scenic, verdant, and the staff were friendly and helpful. We booked a Heavenly Pool Villa with Butler Service & King Bed. While it was nice to have a secluded space to ourselves, I can say the room was nice but it did not live up to the photos. The pool was smaller than anticipated and the view wasn’t exactly what we had imagined. In terms of proximity, it’s really close Ubud Central, within a short Grab (Bali’s Uber) to get there. And there are a ton of good restaurants and cafes for any meals within a 5-20 mins ride away. The hotel offers a free shuttle service that will take those staying at the resort to Ubud Central. It leaves the hotel at the top of the hour and drops you at a specific point. If you’re in town and looking to return to the resort, you can catch the shuttle at the pick up point at 20 mins after the hour. We opted out of the breakfast to experience some of the great dining options in Ubud. That said, we did get room service one evening and from that experience I wouldn’t even bother eating at the resort as you can get way better meals/drinks for cheaper elsewhere. Some of our favourites in Ubud were: Pison, Sayan House, Plant Bistro and Honey & Smoke. If you’re looking for a place to unwind and relax during your time in Ubud, I would recommend Maya. Service is good and the Villas are peaceful
Stayed 3 nights in Nov 2024

6/10 Okay

Nhien H

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing location and great breakfast, but that’s almost about it. We have been here in 2023 and really looked forward to staying again, but the current service is far below what we expected: service is slow and forgot multiple orders (repeatedly), the butler service is basically useless (doesn’t even deliver promised water to the villa), and the „best spa in town“ is good, but really nothing special - especially for a price where one can get better in Singapore. Location is still amazing, but the rest sadly quite disappointing
Stayed 2 nights in Oct 2024

10/10 Excellent

Maegen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maegen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the beautiful place I've ever stayed. The pools are in lush jungle. The breakfast was fantastic, both in quality and selection. The service was 12/10. Our butler, Eka, gave us his phone number to WhatsApp him any time we needed anything and delivered it promptly. The staff would come knock every evening to ask if we needed fresh towels or anything. They had a scooter delivered to us when they saw us leave the hotel to go rent our own. There was some beautiful dining entertainment, and you can cast Netflix or something from your phone to the TV in your room to watch your shows/movies at night. I can't say enough about my stay here. You will enjoy every moment.
Stayed 1 night in Oct 2024

8/10 Good

Rahul

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Thomas

Stayed 3 nights in Sep 2024