No air conditioner, so had to have doors open for anyone to let themselves into your room. TV in bedroom never got to work after asked for 3 days to get fixed, never got fixed. No room service or refil to towels etc.
Blind from bathroom to bedroom missing, so can see everyone using bathroom and every time you turn the light on in the bathroom at night, it lights up the whole bedroom, and it wakes you up. This never ever got fixed, they ended up putting a white sheet over so you couldn’t see through however it did nothing for the light when it turned on in the middle of the night. It still woke you up from the light.
Sofa bed was broken, someone came to fix it, and they threw all our bedding on the dirty carpeted floor and left it there so we got back late and had to use the dirty bedding that was sitting on the dirty carpet.
Checked out this morning I was told I would get a receipt by email as they couldn’t print it and I’m still waiting for that for my room service bill.
Probably wouldnt suggest to stay here as a just woman with the doors open annd not secure.
And on the last night, the bedroom door to the outside patio at midnight just fell out so couldn’t close and was open all night. 2 very small hot tubs that if you squeeze in, you could get seven people very very small.
Hotel views and Staff were very friendly, and quite frustrated that nothing in our room fixed, don’t think the maintenance department knows what they’re doing as above was never ever fixed.