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Shangri-La Ulaanbaatar

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Exterior
Exterior
Terrace/patio
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping
  • Breakfast available

Explore the area

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Embassy of Japan
    2 min walk
  • Ministry of Health
    4 min walk
  • Ministry of Foreign Affairs
    6 min walk
  • Ulaanbaatar (ULN-Buyant-Ukhaa Intl.)
    35 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Specialty)

Suite (Specialty)

Suite (Specialty)

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Suite (Shangri-La)

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 2 Single Beds

  • 84 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Blue Sky Hotel & Tower

Hot tub
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (275)
The price is NZ$237
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Blue Sky Hotel & Tower

About the area

Ulaanbaatar

A stay at Shangri-La Ulaanbaatar places you in the heart of Ulaanbaatar, steps from Embassy of Bulgaria and 2 minutes by foot from Embassy of Japan. .This luxury hotel is 0.2 mi (0.3 km) from Memorial Museum of Victims of Political Persecution and 0.2 mi (0.3 km) from Ministry of Health.

What's nearby

  • Sükhbaatar Square - 8 min walk
  • National Academic Theatre of Opera and Ballet of Mongolia - 12 min walk
  • National Museum of Mongolia - 13 min walk
  • National University of Mongolia - 14 min walk
  • Terelj National Park - 11 min drive

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Foody Lohas Cafe - ‬10 min walk
  • ‪Millie's Cafe - ‬6 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk

About this property

Shangri-La Ulaanbaatar

Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants
Shangri-La Ulaanbaatar offers 290 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 290 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Cafe Park, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Ulaanbaatar? This hotel has 28449 square feet (2643 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cafe Park - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Naadam - This bar specializes in Modern European cuisine and serves dinner only. Open daily.
Hutong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
Lobby Lounge - This lobby lounge specializes in Fusion cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 30 for adults and USD 10 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Park
  • Naadam
  • Hutong
  • Lobby Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (28449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 114 reviews" "
Rating 8 - Good. 27 out of 114 reviews" "
Rating 6 - Okay. 12 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 9 out of 114 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oggi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Ariun-Erdene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 2 nights in Jun 2023

10/10 Excellent

Seongyun

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

10/10 Excellent

Enkhbold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yin Ki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Enkhjargal

Stayed 1 night in Sep 2021

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021

8/10 Good

Cesar, Ulaanbaatar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Boldmaa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Stayed 4 nights in Jun 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Stayed 2 nights in Jun 2019

10/10 Excellent

rajvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Cheong, Seri Kembangan, Selangor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, friendly staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018