A stay at KSL Hotel & Resort places you in the heart of Johor Bahru, steps from KSL City Mall and a 4-minute drive from Angry Birds Activity Park Johor Bahru. .This family-friendly resort is 2.1 mi (3.3 km) from Johor Bahru City Square and 3 mi (4.8 km) from Johor Zoo.
Mid Valley Exhibition Centre - 5 min drive - 2.7 km
Getting around
JB Sentral - 8 min drive
Kranji Station - 8 min drive
Senai International Airport (JHB) - 33 min drive
Restaurants
TaoYuan 桃園坊 - 1 min walk
Starbucks - 1 min walk
Sushi King - 1 min walk
Seoul Garden - 1 min walk
Arashi Shabu Shabu - 1 min walk
About this property
KSL Hotel & Resort
Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall
KSL Hotel & Resort offers 904 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.
Rooms have partially open bathrooms. Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Stay in one of 904 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (surcharge).
Be sure to enjoy recreational amenities, including a water park (surcharge), an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the resort's restaurant, INFUSION CAFE, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
INFUSION CAFE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
TWILIGHT LOUNGE - This pub serves light fare only. Happy hour is offered.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
A bar/lounge
A restaurant
Restaurants on site
INFUSION CAFE
TWILIGHT LOUNGE
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Gym
Karaoke
Outdoor pool
Sauna
Shopping
TV in common areas
Water park
Waterslide
Family friendly
Arcade/game room
Children's pool
Cot (surcharge)
Grocery/convenience store
Laundry facilities
Outdoor pool
Water park (surcharge)
Waterslide
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
2 buildings
20 floors
Ballroom
Banquet hall
Built in 2012
Designated smoking areas
Room amenities
Bedroom
Cot (surcharge)
Bathroom
Bidet
Free toiletries
Partially-open bathroom
Shower
Towels provided
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Free bottled water
Room service
More
Air conditioning (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru
KSL Hotel & Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hot water pressure was ok but cold water pressure was inconsistent and low. As such shower was scorching hot at times.
Flushing cistern also unable to fully flush away waste due to low pressure.
Shower floors were badly stained and appeared dirty.
Missing picture on the wall, only left with a screw on the wall.
The button for “Room cleaning services” was broken and not working.
Remote control with missing battery cover.
Sagging and unsupportive mattresses, like being tortured every night. Wake up more tired than before. Back pain throughout our stay.
Refrigerator was not working when we checked in.
Aircon not cold and very little wind coming out from the ducts. Every instant feels like being in a sauna.
Requested for maintenance but not much better. Worst still was the strong smell of smoke after repair.
Wifi was available at this hotel but speed was so slow that we had to rely on mobile data most of the time.
The cleaning staffs restocked only 2 sets of towels and toiletries though we paid for 3 adults via Expedia. Same thing after feedback to front desk.
There is also no sitting area in the lobby apart from paying customer at Starbucks.
The only good take away for our stay was that the hotel is directly linked to the mall making it very convenient. Surrounding the hotel are abundant of restaurants, spa, old school coffeeshops, etc.
Our room was 1315 in tower 1.
bedsheet was stain with blood so didn’t check during check in so after come back at night spotted it so can only request them to change the bedsheet think they don’t change a clean one as the replacement also got spot . might be the dirtiness of the bedsheet set cause my face to have bad break out . indeed they might want to save on washing the dirty bedsheet , they should also check instead of taking another room sleep bed sheet n place it into another room . hotel is not cheap so i dont see why they can’t offer clean bedsheet for customer who stay 3 days 2 night . I hope to see a clean room if i visit again in the near future
Overall the room is nice and clean, but I didn't like the free Wi-fi was quite unstable and a bit slow. There wasn't much dining options in and around the mall that interested me.
I had a very unpleasant experience at this hotel.
On the last day of my stay, around 6:00 AM, a stranger entered my room without permission. I was shocked and asked who he was, but he just stared at me for a few seconds and left without saying anything. I immediately called the reception and reported the incident.
The hotel staff promised to investigate and said they would email me within a week, but I never received any follow-up or explanation. Both the security and the customer service were extremely disappointing. A hotel that cannot ensure basic safety is unacceptable, and I would not stay here again.
Yoon Hee
Stayed 2 nights in Sep 2025
8/10 Good
Tony
15 Sept 2025
Tony
Stayed 1 night in Sep 2025
8/10 Good
Carl
Travelled with family and small children
15 Sept 2025
Liked: Cleanliness, staff & service, amenities
The location is great.
The room was not: fridge not working, toilet seat moving/broken, toilet paper too thin (therefore you can finish a roll in 1 day).
1) Front office senior staffs working attitude was in-acceptable. Was terrible. Once I found out the mini fridge was spoiled. I straight away went down to reported to the front office staffs. One of the lady frontline staff approached me. She said she
Fridge, safe, hair dryer and even soap dispenser at the sink wasn’t working. Did manage to get all fixed except hair dryer which we didn’t bother with. Gym aircon also not particularly conducive. Staff were helpful and pleasant. Rooms were well serviced every morning. Except for the hiccups with facilities, stay was pleasant!!
Terence
Stayed 3 nights in Sep 2025
6/10 Okay
Chin Hin
Travelled with partner
8 Sept 2025
Liked: Amenities
There are lot of hair salon, massages, restaurant, cafe and food stall around the hotel