This hotel had the potential to be fives all the way, but unfortunately they don't maintain items very well. Furniture was stained, towels were stained, even the napkins at dinner were worn very thin. The meals were cafeteria, buffet style, which we all enjoyed. The variety of food offered made it nice to try new things, but know there was something you could always rely on. The pools and slides were fun for all, and the kids enjoyed the kids only items! Overall, we probably would go back. The staff was very quick to make the sofa bed for us, and in general it was a great experience, just a bit under maintained!