A big piece of glass was next to the bed on the floor when we first checked in. Clearly the room had not been vacuumed. Then we found tiny little glass shards all over the floor. When we talked to the hotel manager he just shrugged his shoulders and send over the janitor who vacuumed the floors. But no apologies, no acknowledgement. This I would have expected from a one star hotel, not from a three star.
The sauna did not work, neither did the whirlpool. Am I surprised that the restaurant was closed, too? And the hotel is in the middle of nowhere. So finally we had to take a cab to go downtown and get some food. For that money I could have stayed in a four star hotel downtown.
They also charged us extra for the child's bed, but when we made the reservation, we thought that the total price already included the third bed (and thus the higher hotel price for the remote location).
It clearly stated that the room was non-smoking, but when we entered we noticed a heavy smoke and had to leave the window open for several hours.
All in all, a very unpleasant stay.