My 3-night stay at Palumbo Reef was problem-free and relaxing. The staff is very kind and friendly, especially manager Mohamed. My room was large, clean and very comfortable, and the fresh flowers on arrival were lovely. I had a wonderful view of the sea from my balcony and the sound of the surf lulled me to sleep each night. There is AC in the rooms, but with the sea breeze, it wasn't needed. The bed was very comfortable and the water in the shower nice and hot. Food was plentiful and of good quality, a combination of Italian and traditional Swahili dishes. The pool is gorgeous as is the beach. I was particularly happy to be able to walk the beach without disturbance from local touts. There are plenty of activities offered by the hotel and associated tour operators, but no pressure to join in if you don't want to. I recommend the traditional Zanzibar massage at the spa. All in all, it was a relaxed, friendly atmosphere in a beautiful location with a helpful and friendly staff.