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JR East Hotel Mets Utsunomiya

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JR East Hotel Mets Utsunomiya

Hallway
Reception
Reception
Exterior
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965
  • Utsunoiya Futaarayama Jinja Shrine
    16 min walk
  • Hachimanyama Park
    17 min walk
  • Utsunomiya Castle Ruins Park
    19 min walk
  • Utsunomiya (QUT)
    26 min drive

Room options

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

  • 19 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

  • 19 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

  • 21 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

  • 28 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

  • 37 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

  • 37 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout curtains, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Utsunomiya

With a stay at JR East Hotel Mets Utsunomiya in Utsunomiya, you'll be steps from Shinohara House and a 2-minute drive from Utsunoiya Futaarayama Jinja Shrine. .This hotel is 1 mi (1.5 km) from Utsunomiya Castle Ruins Park and 1 mi (1.6 km) from Hachimanyama Park.

What's nearby

  • Utsunoiya Futaarayama Jinja Shrine - 16 min walk - 1.4 km
  • Utsunomiya Castle Ruins Park - 19 min walk - 1.7 km
  • Utsunomiya Central Park - 3 min drive - 3.8 km
  • Tochinoki Family Land - 10 min drive - 7.8 km
  • Oya History Museum - 13 min drive - 10.8 km

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪丸亀製麺宇都宮パセオ - ‬2 min walk
  • ‪宇都宮餃子元祖宇味家 JR駅構内店 - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Gong cha 宇都宮パセオ店 - ‬3 min walk
  • ‪スターバックス - ‬3 min walk

About this property

JR East Hotel Mets Utsunomiya

Hotel in Utsunomiya with 4 restaurants and a fitness center
JR East Hotel Mets Utsunomiya offers 158 accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 158 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at one of the hotel's 4 restaurants.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
JR East Hotel Mets Utsunomiya has 4 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 164 ft (JPY 1000 per night)

Food and drink

  • 4 restaurants

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Fridge

More

  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 964 reviews" "
Rating 8 - Good. 263 out of 964 reviews" "
Rating 6 - Okay. 68 out of 964 reviews" "
Rating 4 - Poor. 15 out of 964 reviews" "
Rating 2 - Terrible. 11 out of 964 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dean, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024

6/10 Okay

Zelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Property conditions & facilities
Great location. Great stay.
Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed residence room which has a small sink, refrigerator and even washing machine. It was very quiet even right next to a train station. We love it and would love to come back
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dragos, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Takashi, Dublin

Stayed 2 nights in May 2024

10/10 Excellent

Takeo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in May 2024

10/10 Excellent

Yuri, highland park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024

8/10 Good

Hak Kwong, Richmond Hill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Weng Yee

Stayed 1 night in Apr 2024

10/10 Excellent

Mayumi

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, spacious and at a reasonable price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia Vanessa

Stayed 1 night in Mar 2024

10/10 Excellent

Dean, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location at Utsunomiya station overlooking Shinkansen lines.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenience Convenience Convenience
The location of the hotel is perfect. Everywhere is walkable, with a variety of different shops and restaurants around. The check in and check out service needs improvement, as I would prefer staff to assist with the process and not rely on a full self service. The coin laundry is also easy to use, but probably not enough for the amount of rooms. Would be good if the TV could check the status of the laundry cycle. Other than that, would recommend this hotel if you visit Utsonmiya.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Conveniently Located
This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay.
Stayed 1 night in Mar 2024

8/10 Good

Bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and friendly staff had a nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Hideyuki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Bryan

Stayed 1 night in Nov 2023

10/10 Excellent

Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options.
Stayed 1 night in Nov 2023

8/10 Good

Yuko

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023