Superb location and absolutely fabulous staff on reception, breakfast and the bar. Big shout out to Hannah and the reception ladies, you were all superstars. A hotel with history, but sadly is showing it in places, hence the 4 score. We had room 114, Cartoon gallery with it's own private courtyard. Some issues, carpet in a bathroom?? Showing stains, some issues with carpeting and paint finishes in the room need addressing. Biggest grudges, the parking and breakfast. No one could confirm if we had breakfast included or not, only found out on the second day we were room only. Re-checked through the booking system and there appears no mention of breakfast, so be aware continental will cost you and hot meals are all extra unless you are on a B&B tariff. Secondly parking is limited and first come, first served. Wanted an early get away as my wife was poorly, but unfortunately reception had not obtained the car keys to the car parked behind us. Held us up whilst the owner was tracked down at breakfast. However these issues apart, it was a fabulous stay generally down to the wonderful staff that we had contact with, sorry should have taken more names to name you all. A big thank you for helping make our stay better. Highly recommended.