The hotel lobby was very nice, the restaurant staff was nice.
The front desk staff was not friendly at all, did not explain any of the amenities such as gym, pool, restaurant hours, where to park. When I asked about parking the front desk person seemed irritated that I didn't already know. I had a dirty towel hanging up in my room, they didn't clean the wall under the sink, so every time you use the restroom you just looking at debris. The shower had rust around the drain, such a nice hotel should just pay closer attention to these things as well as customer service.