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The Ritz-Carlton, Montréal

5.0 star property

Photo gallery for The Ritz-Carlton, Montréal

Terrace/patio
Lunch, dinner, brunch served; garden views
Terrace/patio
Indoor pool
Lunch, dinner, brunch served; garden views

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Spa

Explore the area

Map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Crescent Street
    ‪2 min walk‬
  • The Underground City
    ‪2 min walk‬
  • Montreal Museum of Fine Arts
    ‪2 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Non Smoking

Signature Room, 2 Queen Beds, Non Smoking

Signature Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed

  • 530 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Montreal

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.9 out of 5, Exceptional, (494)
The price is NZ$1,141
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Four Seasons Hotel Montreal

About the area

Montreal

With a stay at The Ritz-Carlton, Montréal, you'll be centrally located in Montreal, steps from The Underground City and 5 minutes by foot from McGill University. .This family-friendly hotel is 0.5 mi (0.8 km) from Bell Centre and 0.1 mi (0.2 km) from Montreal Museum of Fine Arts.

What's nearby

  • The Underground City - 2 min walk
  • Montreal Museum of Fine Arts - 2 min walk
  • McGill University - 5 min walk
  • Mount Royal Park - 9 min walk
  • Bell Centre - 9 min walk

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 15 min drive

Restaurants

  • ‪MARCUS Restaurant + Lounge - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Caffettiera - ‬3 min walk
  • ‪Bar George - ‬3 min walk
  • ‪Amea Café - ‬1 min walk

About this property

The Ritz-Carlton, Montréal

Family-friendly hotel with a full-service spa and a sauna
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 129 air-conditioned rooms featuring heated floors and LCD televisions. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Maison Boulud, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Montreal? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Maison Boulud - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Afternoon Tea - This café serves light fare only. Reservations are required. Open daily.
Dom Pérignon Bar - This Champagne bar serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (CAD 55 per night)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: CAD 20-80 for adults and CAD 20-80 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Maison Boulud
  • Afternoon Tea
  • Dom Pérignon Bar

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 47-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 30 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 80 for adults, and CAD 20 to 80 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2025-04-30, 521754

We should mention

Pool access available from 6:30 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 429 out of 474 reviews
Rating 8 - Good. 30 out of 474 reviews
Rating 6 - Okay. 10 out of 474 reviews
Rating 4 - Poor. 3 out of 474 reviews
Rating 2 - Terrible. 2 out of 474 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucretia

Stayed 3 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

anjni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Nina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not hotel guest friendly. No coffee, no breakfast, bar crowded and you need a reservation even at the bar. No chairs in lobby. Small business area. Nothing for breakfast. No gathering spaces.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely hotel. Worth the $$. Wonderful service, beautiful rooms, luxurious. Will definitely return!
Stayed 3 nights in Nov 2024

10/10 Excellent

Annabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelliann, Loudonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms were spacious and wonderful. Great, attentive staff. The only thing I didn’t like was that staff brings guests who are checking in to the elevators and press the buttons to send them up. On two occasions it was hard to get into the elevator and press my elevator floor due to a very aggressive staffer being in the way and pressing the check in person’s floor ~ obnoxious.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. The hotel was very clean, updated with all modern conveniences and safe.
Stayed 2 nights in Sep 2024

6/10 Okay

Hatcho

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Soft noise in Room , kept me up all night , was with my 11 years old son , did not want to report noise that night
Stayed 1 night in Sep 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the old world charm!
Stayed 4 nights in Sep 2024

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Property conditions & facilities
Luxurious hotel with outstanding service. Expensive but worth the extra few dollars. Included breakfast ( missed by sleeping in after difficult day) and $100 bar / food credit. Prime location on elegant Sherbrooke Street, location of some of surviving gilded age mansions. Treat yourself
Stayed 1 night in Sep 2024

10/10 Excellent

David, Gustavia St.Barthelemy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great except check-in time of 4:00 PM is late and in hotel drinks and dining were expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tirdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience to almost perfection at every level.
Stayed 2 nights in May 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

LORENA

Liked: Staff & service, amenities, property conditions & facilities
Exquisite customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo was the best!! My daughters missed his hospitalities even after we left!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Hammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

ferda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional classical very spacious
Stayed 1 night in Aug 2024