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Mercure Lyon Charbonnieres

4.0 star property

Photo gallery for Mercure Lyon Charbonnieres

Exterior
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Fitness facility
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260
  • Casino Le Lyon Vert
    ‪4 min drive‬
  • EM Lyon Business School
    ‪9 min drive‬
  • Basilica of Notre-Dame de Fourvière
    ‪16 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪40 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Charbonnieres-les-Bains

With a stay at Mercure Lyon Charbonnieres in Charbonnieres-les-Bains, you'll be within a 15-minute drive of Bellecour Square and Casino Le Lyon Vert. .This eco-certified hotel is 16.2 mi (26 km) from Groupama Stadium and 13.8 mi (22.3 km) from Eurexpo Lyon.

What's nearby

  • Casino Le Lyon Vert - 4 min drive
  • EM Lyon Business School - 9 min drive
  • Bellecour Square - 13 min drive
  • Hôtel de Ville de Lyon - 15 min drive
  • Place des Terreaux - 15 min drive

Getting around

  • Charbonnieres-les-Bains Les Flacheres Station - 9 min walk
  • Gare de Vaise Station - 10 min drive
  • Saint-Exupery Airport (LYS) - 40 min drive

Restaurants

  • ‪Sans Filtre - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Hôtel le Beaulieu - ‬17 min walk
  • ‪Les 3 Brasseurs - ‬6 min drive
  • ‪RN Beer - ‬7 min walk

About this property

Mercure Lyon Charbonnieres

Eco-certified hotel with a 24-hour fitness center and a sauna
Mercure Lyon Charbonnieres offers 60 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy French cuisine at Cap Ouest, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Charbonnieres-les-Bains? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Cap Ouest - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cap Ouest

Things to do

  • 24-hour fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (1615 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • 7 steps to reach property
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Lyon Charbonnieres
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Charbonnieres-les-Bains
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains

Mercure Lyon Charbonnieres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 287 reviews
Rating 8 - Good. 132 out of 287 reviews
Rating 6 - Okay. 25 out of 287 reviews
Rating 4 - Poor. 8 out of 287 reviews
Rating 2 - Terrible. 6 out of 287 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Whitney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dingy and felt old. The people were very nice, but I would not stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very Good hotel very clean and modern room
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Mercury stay
Fine
Stayed 1 night in Sep 2021

10/10 Excellent

Nans

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reference stay in Charbonnieres
The hotel is very convenient for any stop North of Lyon, close from Charbonnieres and Tassin city centers. The hotel restaurant is very good and has enough choices for a week stay. The room is always clean, with a comfortable bed. The service is also great, I had a minor remark about the room which I communicated to the staff and that was resolved immediately.
Stayed 3 nights in Jun 2021

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dogs allowed.
Great hotel for overnight stop. They allow dogs in the bedroom which is amazing.
Stayed 1 night in Dec 2020

4/10 Poor

Giordano Luca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The AC was not working and we struggled to find a replacement with them. The staff did not seem commited to resolve the situation and it looked like it was missing ownership and accountability.
Stayed 1 night in Aug 2020

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price!
This hotel is great if you ate visiting a family in Charbonnières-les-Bains or a business there. There’s also a good restaurant there. The price was also good.
Stayed 1 night in Jul 2019

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely room and great hotel.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Satisfied with service. Restaurant food was very good. Its a pity they are not open on weekends
Stayed 5 nights in Sep 2018

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Business stay
This was just an overnight business trip. Good standard of accommodation and a very nice meal. Bar opens around 6.00pm but closes early, around 9.00pm on this stay. Nice enough for me on a business stop.
Stayed 1 night in Jul 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Two day business trip staying at the Mercure, one of the best hotels I've stayed at... and I travel a lot! Rooms were clean, new decor, very spacious with all the amenities you would need. The restaurant was superb, great quality food and drink. Will definitely stay here again.

8/10 Good

Dominique, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a bit far from Lyon center
Good experience . Air conditionning a bit weak, hate to think what it would be in summer. Very good restaurant but closed on week ends
Stayed 3 nights in Sep 2017

8/10 Good

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
super nice refurbishment of the hotel, I liked all the decoration, felt welcoming and comfortable. Staff always nice, good restaurant and nice breakfast although this last one is slightly expensive.

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mary Patricia, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and Pleasant
Breakfast was fabulous and staff very helpful.

8/10 Good

Ross, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - excellent food
Was there for 4 nights on business. Chose this hotel as it was closest to my client's office, and to avoid long taxi journeys from central Lyon. (the traffic in Lyon is notorious during rush hour) The evening meals in the restaurant is absolutely top-notch (and indeed my taxi driver told me it was one of the best places to eat in Lyon) - although I did find one of the older waiters a bit rude. A smile would have resulted in a generous tip, instead I didn't leave anything. Breakfast is also good, and a good selection of things to choose from. The rooms are small and the bedroom was a little tired - but the bathroom was modern and seemed recently done (room 221). Overall - I would stay here again. Be aware - the taxis from the airport are expensive (90 euros at night, and 70 euros in the day). If you are here a few days and money is tight - it is probably cheaper to hire a rental car.

8/10 Good

Michael, Oxford

Liked: Cleanliness, property conditions & facilities, room comfort
Easy to find, Easy to Park and excelent food
I arrived late after a horrendous drive from Lyon Airport in the worst weather ever! However, I was greeted is a friendly manor and most professionally, I was in my room within 3 minutes. Showered and relaxing in the restaurant within 30. Food was good, price fair. Will I stop there again? Definitely!

8/10 Good

George, Athens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice for business trip only
The restaurant had very limited choices and the staff there was not friendly at all. The rest of the people in the hotel were very professional and nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal location for business trip
comfortable and friendly customer service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stop over
The hotel was quite quiet when we stayed, so the car parking was easy. The staff were very helpful getting foam pillows etc. The rooms are on the small side, but the bed is large and comfortable and their was a separate wardrobe area and bath which was great. The breakfast / minbar was very much hotel prices so we skipped this and dinner was not available on the night we stayed, but there is plenty located nearby so was not an issue.

10/10 Excellent

patricia, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter visit to Charbonnieres
We went to visit relatives living in the area and our room had just been refurbished and was spotlessly clean. The staff were very polite and friendly. The only hiccup was that we had to drag our suitcase up 2 flights of stairs as there is no lift.