The receptionists are extremely rude and unfriendly. When we came back to our room we realised that our room is open and many other rooms were left also open after the housekeeper lady cleaned them. Then we realised that even when you close the door, you can still get in with only pushing them. When we reported this to the receptionist we were told that nothing happened, no one has been robbed. Also you are unable to lock inside the room as the lock is broken, we heard that we can seat and watch the door instead of sleeping if we feel unsafe. Not only the lock was broken. The sofa beds were horrible, unable to sleep on it. You are not able to take shower as you can not pull the button and move the water to the shower head instead of the bath tap as the button was broken too. No proper light at all, you feel like you will be staying under the ground. No food on breakfast to be refilled and the staff is ignoring you. We also locked our valuables in the provided safe in the room, and the next day when we went to open it the safe stopped working and we had to carry it all the way down to the receptionist, who treated us as if we broke the safe and then laughed at us for it with his colleague in his own language. The only positive is the location, other than this I suggest not to stay there!