Located in Venice (Santa Croce), Carlton Capri Hotel is within a 10-minute walk of Piazzale Roma and Grand Canal. .This hotel is 0.7 mi (1.1 km) from Port of Venice and 0.1 mi (0.1 km) from Scalzi Bridge.
What's nearby
Piazzale Roma - 5 min walk
Grand Canal - 5 min walk
Port of Venice - 14 min walk
Rialto Bridge - 16 min walk
Teatro La Fenice - 20 min walk
Getting around
Venice Santa Lucia Station - 6 min walk
Venezia Tronchetto Station - 19 min walk
Marco Polo Airport (VCE) - 19 min drive
Restaurants
Burger King - 3 min walk
Arcicchetti Bakaro - 3 min walk
Bar Pasticeria Rio Marin - 3 min walk
Bar Rosa - 4 min walk
Al Bacco Felice - 3 min walk
About this property
Carlton Capri Hotel
Hotel with a 24-hour front desk, a short walk to Piazzale Roma
Carlton Capri Hotel offers 36 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Satellite television is provided.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 36 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Resturant La Cupola, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Resturant La Cupola - This restaurant serves lunch and dinner.
Room service is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Off-site parking available (EUR 30 per day)
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
Resturant La Cupola
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Down duvet
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Satellite channels
TV
Food and drink
Minibar
More
Safe
Soundproofing
Policies
Check-in
Check-in time starts at 2:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice
Carlton Capri Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 231 out of 651 reviews" "
10 - Excellent
231
Rating 8 - Good. 269 out of 651 reviews" "
8 - Good
269
Rating 6 - Okay. 111 out of 651 reviews" "
6 - Okay
111
Rating 4 - Poor. 24 out of 651 reviews" "
4 - Poor
24
Rating 2 - Terrible. 16 out of 651 reviews" "
2 - Terrible
16
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Fernando
Travelled with partner
19 Sept 2024
Liked: Cleanliness
Great location close to the canal and train station
Fernando
Stayed 2 nights in Sep 2024
10/10 Excellent
Nicole
Travelled with family, Travelled with family and small children
Lovely hotel - easy to find from the bus station. Lovely staff every time we interacted with the reception desk, really comfy beds and clean and tidy rooms/bathrooms. Definitely recommend!
Great room. Would stay here again. Tucked away so it was very quiet. Only here for two nights post cruise but would stay here again if needed. Stay here if you want a quiet clean and relatively inexpensive room close ish to piazzale roma where the cars can drive (for tour meetings and transfers).
Fantastic convenient location to train station. Surrounding area is of course very walkable and typical charming Venice. Hotel is older and a bit outdated but was clean and had everything we needed. Staff was friendly and welcoming. Would absolutely stay again.
This hotel was a very nice 3 star in an ideal location.
Tracey
Stayed 1 night in Jun 2024
6/10 Okay
chris
Travelled with family
6 Jun 2024
Liked: Cleanliness, staff & service
rooms need serious updating, very musty and small rooms.
chris
Stayed 2 nights in May 2024
4/10 Poor
Ye Jin
4 Jun 2024
Liked: Cleanliness
Disliked: Staff & service
I was there end of May 2024. Most other staffs are nice. However, one of the front staff tried to argue with me. The second day, I didn't realized that the front desk staff was changed. I already talked with previous staff about my train time (8am) and right time to check-out to get out from there. Because of I need to take time to packing my stuffs I was considered about time is good to leave there. I told previous staff that I will check- out earlier than regular check-out time. so when I got back to hotel at night, I just continue mentioned "earlier check-out" with laughing after say how are you. The elevator has been arrived but I could not get in. Because of the staff keep hold me to make sure what time I will check out with little forced voice. I said I'm not sure what time exactly I will leave but my train time is 8am. He suddenly looks got annoyed at me and said "oh that is not early. ok thank you" with pouting lips and face. I missed the elevator and confused what did I do wrong. I asked him why he ask me what time I leave and why I need to care. He said if I leave really early then he can put concierge earlier but my train is not early anyway. I was surprised that why I need to be aware of there next customer service preparing and why he yelling at me because of that. I was still customer and going to be there one more night. He was so rude and kept repeat "whatever" and next day when I check-out, he didn't apologe or thank you after I paid and leave there.
The room and lobby were very dated and the staff were not very welcoming. The listing stated that breakfast was included, but upon checking was told it was an extra $30pp. The bathroom had mold and there were quite a few mosquitos in the room that consistently made sleeping impossible with he buzzing in our ears and my daughter got bitten on her face, shoulder and arm.
Shirlyn
Stayed 1 night in May 2024
6/10 Okay
Ramiro
Travelled with family
25 Apr 2024
The person at the reception when checked in was very friendly and the other resepsionist was very bad
Ramiro
Stayed 2 nights in Apr 2024
10/10 Excellent
PEDRO, White Plains
Travelled with group
20 Feb 2024
Great location, great scarf and service. The hotel is clean and close to train station and many convenience shops, restaurants, bars, etc.
Yes it's an older hotel, but then all the hotels in Venice are older. Easy to get to from the train station. About a 5 minute walk, but on a bridge over the grand canal. Google will direct you through a muggers alley to arrive at the hotel but it's good with no issues. Room was nice with good beds and we had a balcony. Fridge in the room but no kettle. Bathroom was nice with a big tub shower combo. The water temps was not as hot as I like, but it was comfortable to shower. Barely. Daily room cleaning was a plus. Breakfast is 10 euros and was worth it with hot dishes along with meats, cheese breads and fruits. The service by the staff was outstanding. Friendly with tips about what to see in the beautiful city of Venice. And you can purchase water bus tickets at the desk. Area was very walkable with many restaurants a short walk away A very good value for the money and we would stay again.