The hotel is a wonderful building inside and out, in a nice location. Our room was stunning at first but we found it frustrating. There are far too many light switches and permutations to get a particular light on or off, overall the lighting is poor.Reading a book after dark is difficult and we had to shine our phones onto the safe instructions to be able to read them. Despite cold November nights our biggest problem was the room being far too hot for a comfortable sleep, it was like an oven. On the first night I asked reception to just turn the heaters off to our room because turning the room controls off seemed to make no difference, I cannot understand why they would pay high energy bills to heat the street because we had to have the windows open to cool the room. I assume the individual controls would be just as useless in summer.
If we were not kept awake by the stifling temperature it was the noise from the next room. I don’t think the occupants were particularly loud, you could just hear every word, cough, sneeze like they were in the room with you and these girls didn’t stop talking morning and night.
Overall, the hotel has many great features and friendly staff but I cannot enthuse over them because the room was simply uncomfortable and unable to provide a decent nights sleep. I mentioned my gripes when checking out and was annoyed by the reply of “ you should have told us and maybe we could have done something about the heating “…. I did, on the very first night.