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Hotel Carlton on the Grand Canal

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Rooftop terrace
Lobby lounge
Reception
Superior Double Room, Patio | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Piazzale Roma
    4 min walk
  • Zanze XVI
    1 min walk
  • Piazzale Roma Bus Station
    4 min walk
  • Venice (VCE-Marco Polo)
    19 min drive

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down duvets, minibar, in-room safe, individually furnished

Classic Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down duvets, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio

Superior Double Room, Patio

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down duvets, minibar, in-room safe, individually furnished

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

Down duvets, minibar, in-room safe, individually furnished

Queen Superior

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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4.6 out of 5, Wonderful, (1002)
The price is NZ$201
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About the area

Venice

With a stay at Hotel Carlton on the Grand Canal, you'll be centrally located in Venice, within a 5-minute walk of Piazzale Roma and Grand Canal. .This hotel is 0.6 mi (1 km) from Port of Venice and 0.1 mi (0.1 km) from Scalzi Bridge.

What's nearby

  • Piazzale Roma - 4 min walk
  • Grand Canal - 4 min walk
  • Port of Venice - 13 min walk
  • Tronchetto Waterbus Stop - 13 min walk
  • Rialto Bridge - 18 min walk

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪Ristorante ai Scalzi - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bar Pasticeria Rio Marin - ‬5 min walk
  • ‪Al Bacco Felice - ‬4 min walk
  • ‪Ostaria al Vecio Pozzo - ‬3 min walk

About this property

Hotel Carlton on the Grand Canal

Waterfront Venice hotel in Santa Croce with 2 restaurants
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 150 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, babysitting (surcharge), and wedding services.
Enjoy international cuisine at La Cupola, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
La Cupola - Overlooking the ocean, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Motorised watercraft

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Hotel Carlton on the Grand Canal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1006 reviews" "
Rating 8 - Good. 337 out of 1006 reviews" "
Rating 6 - Okay. 129 out of 1006 reviews" "
Rating 4 - Poor. 52 out of 1006 reviews" "
Rating 2 - Terrible. 47 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Venesia

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled of a paint smell, the ceiling needed work. They didnt provide enough toilette paper, the girl at the counter was rude.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Travelled with family
Great location near the station for a late check in & early departure. Breakfast v good & excellent value.
Stayed 1 night in Sep 2024

8/10 Good

Claudio

Stayed 1 night in Aug 2024

10/10 Excellent

AnneMarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and lovely room decor. The food was e cellent and the staff were extremely polite and helpful !
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, elegant.
Stayed 1 night in Jul 2024

8/10 Good

Deneisha Shavonna Tenile

Liked: Cleanliness, staff & service, property conditions & facilities
There is a nice little street bar not too far down the stretch. we enjoyed late night drinks many times! Going back for sure
Stayed 5 nights in Jul 2024

6/10 Okay

Darren

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property was a reasonable standard (but not of four star quality) the staff presented as not wanting to be there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old hotel with traditional decor.
Stayed 1 night in Sep 2024

10/10 Excellent

Adriane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice property, classic style. Great buffet breakfast, I would add this to your reservation. Easy location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

8/10 Good

AZEEM

Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Stayed 1 night in Sep 2024

10/10 Excellent

Deborah J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Italian Hotel. Our room was done in old Italian style. It had a built in closets (3) plenty of room to hang and store items. The hotel and many outdoor seating areas. There is a lovely rooftop bar/restaurant. Dinner was delicious and the view was wonderful! The front desk will help you with any of your needs. Please note that if you have difficulty with stairs ask for a 1st floor room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bharath

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a room for 1 night only, room was very comfortable with a great shower, window had shutters which didn’t open very far but we looked out onto another roof so we weren’t too bothered about having the shutters open, fantastic location for bars and transport. Reception staff were very helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Lous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They forgot one of our bags had to come back from crusie ship so instead of $85.00 for trip it was now $200.00. THEY SAID EVEDRYHTING WAS LAODED IT WAS NOT. Otherwise nice facility and staff.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Mehraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location.
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Travelled with group
Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 1 night in Aug 2024

6/10 Okay

Maryse

Liked: Cleanliness, amenities
Dated bedroom , overpriced drinks, convenient courtyard, flat pillow
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

The location of the hotel was perfect for us; conveniently located across theGrand Canal
Stayed 3 nights in Sep 2024

8/10 Good

Gail

Liked: Property conditions & facilities
Nice location. Charming atmosphere.
Location was great, get a balcony room if possible. Couple who we traveled with had ants in their bed but after a tense talk another bed was found. Dinners were great with fresh fish and head waiter and sommelier was great. Breakfasts were adequate.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good : staff cheerful and work hard to make your stay a pleasant one. Breakfst was convenient and tasted ok.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in the very convenience area just walk 2 min to the train station , is in front of the Hotel , crossing the canal , 2 min walking to the bus station , is the best location , staff in the reception very friendly and very helpful in every question that you have , Breakfast is fantastic , and when you check out the hotel they hold the luggage as many time as you want , in one world I’ll recommended this Hotel to anyone , was my best decision (after I read a lot of review )to chose this Hotel .
Stayed 3 nights in Aug 2024