6/10 Okay
Richard
Travelled with family
14 Aug 2024
Liked: Cleanliness, property conditions & facilities
This hotel is clean and the facilities are nice. It’s not too far from where the water taxi stops. However, I have mix feelings about the staff. Upon checking in one of the ladies at the front desk seemed a bit annoyed. Like she didn’t want to help. The other lady saw it and jumped in and took time to answer questions about the area. We were a family of 6 from New York. and we rented two rooms. WiFi was not working and one of the doors to our room didn’t close properly. When we told the front desk they tried to fix it. One gentleman was really trying. But never got it to work. WiFi was horrible for our stay. That made it difficult as we are not from Italy. As for the neighborhood, there’s a pizzeria right next to the hotel. When we went in to order the people there totally ignore us for about two to three minutes until we asserted ourselves. We noticed that when others walked in they were greeted immediately. It felt weird. Something was not right there. The hotel is clean and facilities are nice. Hope this helps in your decision.
Richard
Stayed 3 nights in Aug 2024