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Balajú Hotel & Suites

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, pool loungers
In-room safe, iron/ironing board, free WiFi, wheelchair access
Restaurant
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Veracruz Aquarium
    ‪4 min walk‬
  • Regatas Beach
    ‪7 min walk‬
  • Villa del Mar Beach
    ‪9 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (1139)
The price is NZ$191
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Emporio Veracruz Hotel

About the area

Veracruz

Located in Veracruz (Malecon), Balajú Hotel & Suites is within a 5-minute walk of Veracruz Aquarium and within a 5-minute drive of Carranza Lighthouse. .This hotel is 1.5 mi (2.5 km) from Veracruz Harbour and 1.7 mi (2.7 km) from Veracruz Cathedral.

What's nearby

  • Veracruz Aquarium - 4 min walk
  • Carranza Lighthouse - 20 min walk
  • Veracruz Harbour - 3 min drive
  • Zócalo - 3 min drive
  • Veracruz Cathedral - 4 min drive

Getting around

  • Veracruz Central Station - 9 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Cafe del Portal Boulevard - ‬5 min walk
  • ‪Che Tango - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪El Rey del Ceviche - ‬1 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk

About this property

Balajú Hotel & Suites

Hotel with free valet parking, a quick walk to Veracruz Aquarium
Balajú Hotel & Suites offers 68 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 68 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Balajú Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 629 reviews" "
Rating 8 - Good. 208 out of 629 reviews" "
Rating 6 - Okay. 67 out of 629 reviews" "
Rating 4 - Poor. 34 out of 629 reviews" "
Rating 2 - Terrible. 13 out of 629 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rhona

Liked: Cleanliness, staff & service
Disappointing
The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando Erasmo

Stayed 5 nights in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

4/10 Poor

norma borjas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

norma borjas

Travelled with family and small children
Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Stayed 5 nights in Mar 2023

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Yuriel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Stayed 1 night in Mar 2021

8/10 Good

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great service. Nice people. We would return.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, good location, acceptable!
My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic! Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
Stayed 7 nights in Jan 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel por el precio pagado
La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar. Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente. Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Stayed 2 nights in Sep 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción de hospedaje
Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio. El desayuno incluido es jugo, cafe, fruta y pan. Tiene alberca aunque es pequeña.
Stayed 1 night in Jun 2018

10/10 Excellent

Person, Earth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% clean every day.
Stayed 15 nights in May 2018