With a stay at Gran Hotel Diligencias in Veracruz (Malecon), you'll be steps from Veracruz Cathedral and 4 minutes by foot from Veracruz Harbour. .This spa hotel is 0.5 mi (0.8 km) from Flea Market and 0.6 mi (1 km) from City Museum.
What's nearby
Zócalo - 1 min walk - 0.1 km
Veracruz Cathedral - 1 min walk - 0.2 km
Veracruz Harbour - 4 min walk - 0.4 km
Carranza Lighthouse - 8 min walk - 0.8 km
San Juan de Ulua Castle - 11 min drive - 8.6 km
Getting around
Veracruz Central Station - 8 min walk
General Heriberto Jara Intl. Airport (VER) - 26 min drive
Restaurants
Bar Prendes - 1 min walk
McDonald's - 1 min walk
Gran Cafe del Portal - 1 min walk
Restaurant Bar Prendes - 1 min walk
Restaurante Bar Regis - 2 min walk
About this property
Gran Hotel Diligencias
Hotel with a full-service spa, steps from Veracruz Cathedral
Gran Hotel Diligencias offers 121 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.
This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA TRIDOSHA. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Stay in one of 121 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch at Mariscos Villarica, a bar/lounge which specializes in Spanish cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Mariscos Villarica - This rooftop bar specializes in Spanish cuisine and serves lunch only.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Mariscos Villarica
Things to do
24-hour health club
Full-service spa
Hot tub
Outdoor pool
Sauna
Steam room
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Terrace
Full-service spa
Aromatherapy
Body scrubs
Facials
Hot stone massages
Hydrotherapy
In-room massages
Spa open select days
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Rollaway bed fee: MXN 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz
Gran Hotel Diligencias Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It once was elegant but now need to upgrade! Friendly staff. Excellent location, in front of the Cacólos, where there are several restaurants and a historic or Church. Must eat at Gran Café Portals! The make in is a short walking distance. (The location is what makes it worth the money)
Parking located across the street, safe and secure.
Gym small, no a/c, most of what little equipment they had was broken.
No service at poolside.
May be long time ago was very elegant, actually the entrance/lobby it’s very nice.
But the rest of the hotel looks very old and deteriorated.
Very sad to see how can they let go something so nice and elegant into something so ugly.
La estancia fue maravillosa, las habitaciones, las amenidades y el personal es para destacarse, se nota que si es un hotel antiguo y tiene sus detallitos pero nada que afecte la comodidad del hotel, eso sí, aunque en general toda la habitación estaba limpia, la rejilla del aire acondicionado estaba sucia, ese punto al parecer olvidan limpiarlo, por lo mismo no lo usamos pero no nos hizo falta porque el clima estaba agradable
PICTURES ARE DECEIVING
We checked in Dec 8 2024
The young man at the front desk was not friendly at all
The rooms are old and the tiles are old and warping off . In some areas the gap between tiles is about ¼ inch
Bathroom fixtures were rusted
Towels were old and thin from the wear and tear
Sheets on the bed were old
The rooms had an ugly urine-like smell.
AC was too loud and the vents were rusty and dirty.
We ended up moving to another hotel
The Hotel smelled very clean. I had a nice view of the plaza and church near by. One has to walk 1 to 2 blocks from the hotel to get a cab or public trans. The staff was very efficient, quick check in and out. Overall very nice.
The hotel needs updating; some parts are lovely, others need revamping. Our room itself was lovely. On three sides of the hotel, the streets were under massive construction so it was very noisy and at times unsafe: open manholes nearby difficult to manuever around at times. That would have been helpful to know ahead of time. Housekeeping staff were lovely & helpful.