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Hotel Puerto Inn

3.0 star property

Photo gallery for Hotel Puerto Inn

Outdoor pool
Front of property - evening/night
In-room safe, desk, iron/ironing board, free WiFi
Reception
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Zócalo
    ‪5 min drive‬
  • Veracruz Harbour
    ‪6 min drive‬
  • Veracruz Aquarium
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception

WinDay Hotel Express

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.1 out of 5, Very good, (95)
The price is NZ$120
for 1 room
includes taxes & fees
18 Apr - 19 Apr
WinDay Hotel Express

About the area

Veracruz

With a stay at Hotel Puerto Inn in Veracruz, you'll be within a 10-minute drive of Zócalo and Veracruz Harbour. .This hotel is 4.5 mi (7.2 km) from Veracruz Aquarium and 8.1 mi (13.1 km) from World Trade Center Veracruz.

What's nearby

  • Zócalo - 5 min drive - 4.5 km
  • Veracruz Harbour - 6 min drive - 4.6 km
  • Malecón de Veracruz - 6 min drive - 4.6 km
  • Veracruz Aquarium - 8 min drive - 7.2 km
  • San Juan de Ulua Castle - 10 min drive - 7.1 km

Getting around

  • Veracruz Central Station - 10 min drive
  • General Heriberto Jara Intl. Airport (VER) - 31 min drive

Restaurants

  • ‪Salon MarSid - ‬14 min walk
  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Focus - ‬2 min walk
  • ‪Little Caesars Pizza - ‬3 min walk
  • ‪Oriente Express - ‬5 min walk

About this property

Hotel Puerto Inn

Hotel in Veracruz with a fitness center and a 24-hour front desk
Hotel Puerto Inn offers 70 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 8 AM to 1:00 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Hotel Puerto Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 22 out of 95 reviews
Rating 8 - Good. 29 out of 95 reviews
Rating 6 - Okay. 15 out of 95 reviews
Rating 4 - Poor. 16 out of 95 reviews
Rating 2 - Terrible. 13 out of 95 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veracruz hotel
Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

4/10 Poor

Isabel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Aun sigo esperando las facturas que solicité
Stayed 1 night in Dec 2024

6/10 Okay

Herminio

Disliked: Room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Judith Alim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, property conditions & facilities
No lo recomiendo
Stayed 1 night in Dec 2024

4/10 Poor

Judith Alim

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad y tranquilidad
Muy cómodas las camas.
Stayed 1 night in Dec 2024

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Solicite 1 habitacion y hasta que me cambie 3 veces de cuarto pude tener agua potable en la misma
Stayed 1 night in Dec 2024

4/10 Poor

Karla

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Les falta atención en el servicio. La habitación olía mucho a humedad, no salia agua de la llave caliente de la regadera, para una reservación de 2 personas solo dejaron una toalla para la llegada y cuando limpiaron el segundo día no dejaron toallas cuando se solicito a recepción dijeron que esperara 1 hr. Después se bajó a la recepción a solicitarlas dando más tiempo del que mencionaron y dijeron que en 10 minutos las llevaban, paso media hora más y se volvieron a solicitar por teléfono y el encargado que dijo que las llevaría ya no estaba, había entrado el servicio de la noche quien dijo que no tenía toallas en lavandería y que estarían disponibles hasta el otro día. Por último saco 1 sola toalla de otra habitación vacía. No tienen insumos suficientes o no les interesa. Y no tienen servicio de comedor como se menciona en la aplicación
Stayed 2 nights in Dec 2024

2/10 Terrible

norma angélica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eramos 4 personas solo nos dieron 3 toallas que porque ya no había. El internet nunca funcionó, el control del aire fallaba. Y el personal nada amables.
Stayed 1 night in Dec 2024

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo y tranquilo
Stayed 1 night in Dec 2024

6/10 Okay

Arias Soto

Liked: Cleanliness, staff & service, property conditions & facilities
no me agrado que me cobraran 1000 pesos de 5:30 de la mañana a 12 del día, y volver a pagar temprano.
Stayed 1 night in Dec 2024

2/10 Terrible

OFELIA BALTAZAR

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está horrible, es muy sucio, hay fugas de agua en el baño que se extienden hasta la recamara y abajo de la cama, hay cucarachas y el agua de la alberca está verde o bueno no se si es el agua o la alberca que no la limpian se ve muy mal de verdad, a demás el trato de 2 personas que me atendieron fue grosero y desatento.
Stayed 2 nights in Dec 2024

8/10 Good

Rosa onelia

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del personal es buena
Stayed 1 night in Dec 2024

10/10 Excellent

Eliseo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Yajaira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación estaba sucia del piso y del baño
Stayed 1 night in Sep 2024

8/10 Good

Amada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Buen servicio y muy buena ubicación, cuenta con estacionamiento seguro
Stayed 2 nights in Sep 2024

8/10 Good

José eduardo

Stayed 2 nights in Jun 2024

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbastanza comoda ai trasporti ma un po' lontana dalle attrazioni principali
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estába sucia, las habitaciones también , la gente que atiende puras caras y no pudieron ni configurar el control de la tele , no por qué no supiera , simplemente no quisiera, pésimo lugar
Stayed 1 night in Aug 2024