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Swiss Diamond Hotel & SPA

5.0 star property

Photo gallery for Swiss Diamond Hotel & SPA

Exterior
Terrace/patio
Indoor pool, seasonal outdoor pool
Property amenity
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Spa

Explore the area

Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921
  • Swissminiatur
    ‪5 min drive‬
  • Casinò di Campione
    ‪11 min drive‬
  • Lake Lugano
    ‪18 min drive‬
  • Lugano (LUG-Agno)
    ‪25 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Lake View

Deluxe Suite, 1 Bedroom, Lake View

Deluxe Suite, 1 Bedroom, Lake View

  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Terrace, Lake View

Presidential Suite, 1 Bedroom, Terrace, Lake View

Presidential Suite, 1 Bedroom, Terrace, Lake View

  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

Superior Double Room, Lake View

Superior Double Room, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Balcony, Lake View

Deluxe Double or Twin Room, Balcony, Lake View

Deluxe Double or Twin Room, Balcony, Lake View

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Prestige Double Room

Prestige Double Room

Prestige Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Splendide Royal

  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, (376)
The price is NZ$726
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Splendide Royal

About the area

Vico Morcote

Located in Vico Morcote, Swiss Diamond Hotel & SPA is on a lake, a 5-minute drive from Swissminiatur and 6 minutes from Monte San Salvatore. .This golf hotel is 4.6 mi (7.4 km) from Casinò di Campione and 5.3 mi (8.6 km) from LAC Lugano Arte e Cultura.

What's nearby

  • Swissminiatur - 5 min drive
  • Monte San Salvatore - 6 min drive
  • LAC Lugano Arte e Cultura - 10 min drive
  • Casinò di Campione - 11 min drive
  • Lake Lugano - 18 min drive

Getting around

  • Melide Station - 4 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 29 min drive

Restaurants

  • ‪Parco Botanico San Grato - ‬11 min drive
  • ‪Ristorante Il Giardino - ‬3 min drive
  • ‪Villa Carona - Ristorante La Sosta - ‬9 min drive
  • ‪La Sorgente - ‬3 min drive
  • ‪Il Grande Fratello - ‬4 min drive

About this property

Swiss Diamond Hotel & SPA

Lakefront hotel with 2 restaurants and a full-service spa
Swiss Diamond Hotel & SPA offers 84 accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Vico Morcote hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Restaurant Lago, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurant Lago - This restaurant serves breakfast, lunch, and dinner.
Restaurant Panorama - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurant Lago
  • Restaurant Panorama

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 90.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Swiss Diamond Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 414 reviews
Rating 8 - Good. 113 out of 414 reviews
Rating 6 - Okay. 28 out of 414 reviews
Rating 4 - Poor. 7 out of 414 reviews
Rating 2 - Terrible. 10 out of 414 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sahil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip but the location is little off . It’s very far far the city , how ever the hotel provides shuttle every 2 hours .
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramil, Istanbul

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is friendly but there is no AC. Spoke to front desk, but they mentioned the entire hotel has no AC because this time of year it is off. So the room was extremely uncomfortable. They brought us a fan, but it was loud and not helpful. We opened the window, only to have cigarette smoke enter our room. Gross. little disappointed considering what I paid. Find an alternative as there appears to be no solution for this problem. They gave us 2 other room options, both of which had no AC.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Stayed 2 nights in Oct 2024

6/10 Okay

QUINNON

No A/C ; Sub standard Conceirge services, should not advertise as a five star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small hiccup during check-in regarding the quality of our room, but the staff went above and beyond to ensure we had a pleasant stay. Special thanks to Natalia for her excellent service. Overall, the team made our experience wonderful despite the initial issue. Highly recommended!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel very nice and well kept. Staff was horrible and area near hotel very quiet.
Stayed 4 nights in Sep 2024

2/10 Terrible

gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was an awful place to stay at. They played loud music from 10 in the morning till 2:30 AM Supposedly for a wedding event and refused to turn it down in spite of us and other guests advising them, none of us could sleep and as a result of a completely sleepless day and night adding exhaustion to our travels, we wound up getting sick and required antibiotics and medical treatment for the next seven days to cure the problem. on top of that they insisted on charging us for the room. Certainly I have stayed in many five star hotels and this is not one of them and none of them, would allow this to go on to the discomfort of all of the other guests and in addition charge for the accommodations. we will protest these charges and I don’t recommend anyone go to this hotel. Finally the lake has become very dirty and it’s questionable it’s any longer considered as swimmable s the water is cloudy with a lot of debris, including what looks like unburned fuel on top of it making that aspect of the waterfront enjoyment impossible. Consequently, almost none of the guests went into the lake for a swim. Finally the food has become mediocre and very very expensive. Much more than many 5 star hotels This hotel at one time was fine but now it should not be considered a five star, but rather a two or three star and certainly not recommended
Stayed 3 nights in Aug 2024

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
Hotel is in a bad location, not near anything. Facilities are old and dated. Pictures fail to sure a highway between top and bottom portion of hotel making any balcony views unattractive. Literally a parking lot is your view so not worth it. There was a wedding while we were there so we couldn’t use the pool. The service was standoffish and unpleasant staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and made us feel relaxed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shera

Stayed 4 nights in Jul 2024

4/10 Poor

oleg

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
Stayed 3 nights in Jul 2024

4/10 Poor

ANOOP

Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a very nice location.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aras

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay ,definitely 5* The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station Really had best time ,definitely comming back again !Really recommend it .
Stayed 4 nights in Jun 2024

8/10 Good

Avery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 3 nights in May 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Peter, NASSAU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place, with amazing staff and scenery.
Stayed 2 nights in Apr 2024

10/10 Excellent

moises

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael Charles, Bayside

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023