Ambassador Hotel

5.0 star property

Photo gallery for Ambassador Hotel

Front of property
Double Room
Hallway
Restaurant
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

View map
Kaerntner Strasse 22, Vienna, Vienna, 1010
  • Hofburg Imperial Palace
    ‪3 min walk‬
  • Vienna State Opera
    ‪5 min walk‬
  • St. Stephen's Cathedral
    ‪5 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

Double Room

9.6 out of 10
Exceptional
(33 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Business Room

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Similar properties

About the area

Vienna

With a stay at Ambassador Hotel, you'll be centrally located in Vienna, steps from Imperial Crypt in Vienna and within a 5-minute walk of Albertina. .This luxury hotel is 0.2 mi (0.3 km) from Jewish Museum and 0.4 mi (0.7 km) from Hofburg Imperial Palace.

What's nearby

  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Albertina - 3 min walk - 0.3 km
  • Vienna State Opera - 5 min walk - 0.4 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Naschmarkt - 11 min walk - 1.0 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 32 min drive

Restaurants

  • ‪Nordsee - ‬1 min walk
  • ‪L. Heiner Hofzuckerbäcker - ‬1 min walk
  • ‪Schnitzel One - ‬1 min walk
  • ‪Café Frauenhuber - ‬2 min walk
  • ‪Wienerwald - ‬2 min walk

About this property

Ambassador Hotel

Luxury hotel with a 24-hour front desk and a restaurant
Ambassador Hotel offers 85 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 85 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and a turndown service.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport pick-up shuttle (surcharge) from 6:00 AM to midnight on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 75 per vehicle (maximum occupancy 3)
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

Property is also known as

Ambassador Hotel Vienna
Ambassador Vienna
Ambassador Hotel Hotel
Ambassador Hotel Vienna
Ambassador Hotel Hotel Vienna

Reviews

Ambassador Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

6/10 Okay

Stacey

Travelled with partner
Liked: Cleanliness
Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities
Great hotel, great location to walk from. Would choose again.
Stayed 1 night in May 2025

10/10 Excellent

Matthew John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect choice for us. We are a bit spoiled... We loved the hotel, ornate decor, spacious rooms, the staff, the buffet breakfast (OMG - the selections and price were unbeatable). The location could not be better for those wanting to have walkable access to all the amazing places of interest (restaurants, palaces, historical and memorial buildings/places) in the Innere Stadt. If you wanted to explore outside the Innere Stadt, no problem, walk to the "U" - the world is your oyster... or just keep walking and you could find more places (not that far either). Needless to say, the hotel the main reason behind our a very successful vacation.
Stayed 9 nights in May 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Room was excellent and clean. Staff was polite and helpful all around. Wonderful place in Vienna.
Stayed 3 nights in May 2025

10/10 Excellent

senet, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay.
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, clean and tidy, staff were friendly and helpful. I had read some quite bad reviews regarding breakfast but we thoroughly enjoyed it and thought it was value for money.
Stayed 3 nights in May 2025

10/10 Excellent

Yun Joong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

yariv, neve yarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the hotel is located right in the prestigious center of Vienna. Clean and accessible to everyone. We were treated to a small gift of chocolate for our birthday and wedding anniversary. It's a real shame and regret that there is no kettle for hot water in the room for tea or coffee, I had to ask for it specially. I will definitely return to the hotel
Stayed 4 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Excellent central location for exploring historic area while providing options for breaks back in room throughout the day & night.
Stayed 3 nights in Mar 2025

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities
five star service
Stayed 3 nights in Mar 2025

10/10 Excellent

YUJUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Oakham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, beautifully quiet among magnificent buildings. Superb lift system. No evening restaurant service but a multiplicity of great restaurants within easy walking distance.
Stayed 6 nights in Mar 2025

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great overall
Stayed 1 night in Feb 2025

10/10 Excellent

Dr. Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Great staff, comfortable room. Lent us an adapter! Empty but good bar. Ideal location for walking to all sights on ring strasse.
Stayed 3 nights in Jan 2025

10/10 Excellent

RAYSA

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All about location

Location location location, out the back door and in the middle of major shopping street, nothing was far. Was not expecting to have a flight of stairs but survived. Lovely hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near everything! Would love to come back again!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel...outstanding location
Stayed 5 nights in Oct 2024

8/10 Good

Adel

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 4 nights in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024