With a stay at elaya hotel vienna city center, you'll be centrally located in Vienna, steps from Stephansplatz and 13 minutes by foot from Vienna State Opera. .This hotel is 0.1 mi (0.2 km) from St. Stephen's Cathedral and 0.3 mi (0.5 km) from Hofburg Imperial Palace.
What's nearby
Stephansplatz - 2 min walk - 0.2 km
St. Stephen's Cathedral - 3 min walk - 0.3 km
Hofburg Imperial Palace - 6 min walk - 0.6 km
Spanish Riding School - 7 min walk - 0.6 km
Vienna State Opera - 13 min walk - 1.1 km
Getting around
Stephansplatz U-Bahn - 5 min walk
Vienna Mitte Station - 14 min walk
Vienna International Airport (VIE) - 26 min drive
Restaurants
Cafe-Restaurant Korb - 1 min walk
Gelateria Hoher Markt - 1 min walk
Caffe a Casa - 2 min walk
Eissalon Tuchlauben - 2 min walk
Roberto American Bar - 1 min walk
About this property
elaya hotel vienna city center
Hotel with a 24-hour front desk, steps from Stephansplatz
Elaya hotel vienna city center offers 36 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 36 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
24-hour return airport shuttle on request for a surcharge
Food and drink
Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person
Family friendly
Laundry facilities
Travel cot
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Visual alarms in hallways
Wheelchair-accessible path to lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
Restaurant dining guides
Room service
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk, lockbox
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 20 per person
Airport shuttle fee: EUR 45 per vehicle (one-way)
Nearby parking fee: EUR 35 per day (1312 ft away)
Pet deposit: EUR 0 per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna
elaya hotel vienna city center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location and nearby to transport links if needed. Modern enough and had everything we needed but a little tired in places. A very good stay all in all.
The hotel is great rooms are big considering it’s Europe and beds are comfortable stayed in Munich and bed was hard as a rock. The area where the hotel is located is very close to high end shopping as well as other points of interest very friendly people and only thing that was missing was a hotel bar or restaurant
The staff were very accommodating to the situation I had with my room and they were very helpful and accommodating my extra guest, even though the hotel at capacity. I don’t think I’ve had a better experience at a hotel with hotel staff. I had a situation with the person who was staying in my room and the hotel was very understanding and helped me mitigate through it. I appreciated that very much and respect the care they had for their other hotel goers. The food was terrific.
Convenient location. Clean. Breakfast was good. Staff helpful. Bathroom was a bit dated and could benefit from an update but it was a major problem. Sound proofing not the best but overall I would recommend if you are looking to visit central Vienna
Small boutique hotel in the perfect location to see all the marvelous sites Vienna has to offer. Staff was very friendly and helpful. Close to shopping and restaurants. We had a wonderful stay.
The property is really in the middle of everything so everything were a short distance walk. We took an uber on some of the distance places but attraction places like saint peter church where they performed a musical quarter is literally a rock throw away as well as saint stephen church which is in the heart of the shopping strips.
I finally had the courage to take a train to Budapest amd it was a blast. Get the first class express option for 4 more euro and its well worth it.
The only hitch was our in our arrival when the pickup driver told us that we had 1 too many luggage for the vehicle that it was arranged for..and he started bad mouthing Orbitz for lack of communication but i said thats not the case coz i have save the email communication but he ultimately arranged another ride which was a taxi that accommodated us instead of the limo company for which we originally agreed upon. Upon arriving to the hotel I brought up the issue and the person and the name of the person to whom i was in communication with but he claimed no such person worked there even though it said it's coming from their front desk. It seems that only parts of the communication were recieved like I asked for 2 separate bedroom with one extra bed in one of them and that didn't happen. It seems that 3 beds for 3 people is incomprehensible..but overall everything went great and special kudos to the hotel staffs. Great work guys.
This hotel is ideally located to explore central Vienna, from Stephensplatz to the Museum Quarter. All are within easy walking distance. The concierge at the front desk was very helpful in suggesting and making reservations for wonderful dinners every night we stayed.
The staff at this hotel took a great experience to the next level. The rooms were wonderful - clean, safe, and spacious with wonderful decorative accents that added to the joy. I felt so cared for here, especially by Messadi at the front desk. He gave us suggestions and was incredibly hospitable each time we were through the lobby.
Great location, walkable to many places we wanted to go, and surrounded and immersed by the city.
Vienna is a very large area. The walk to attractions was a distance, we taxied to most attractions. The staff was very helpful and room was clean and comfortable.
The hotel is a few minutes away from St. Stephen’s Cathedral. It is in a quiet side street but close enough to the tourist attractions. Staff is very nice and helpful.
Excellent place from the staff, service and location!!!
Stamatios
Stayed 4 nights in Oct 2024
10/10 Excellent
Bruce
20 Oct 2024
We love the softness of the bed. The staff was great and recommending places to eat. Also, we love the fact that they had a couple chairs and a table to set things on.
Had a great 3 night stay; room was nice, spacious & cleaned daily. Bed was a bit hard for my liking, and I wouldn't have minded too much had the pillows been good. Pillows were useless, as if we had slept with none. That was my only issue along with needed more tv channels in English. Location is great, and front desk Sara was amazing. The other gentlemen in the evening wasn't so inviting, lacks friendliness. He should learn from Sara. Overall I will stay here again.