With a stay at Mariahilfer Boutique Rooms - Virtual Reception & Self-Checkin in Vienna (Mariahilf), you'll be steps from Mariahilfer Street and 12 minutes by foot from Vienna State Opera. .This guesthouse is 0.2 mi (0.4 km) from MuseumsQuartier and 0.4 mi (0.6 km) from Naschmarkt.
Guesthouse connected to a shopping center in Vienna
Mariahilfer Boutique Rooms - Virtual Reception & Self-Checkin offers 15 accommodations with hair dryers and portable fans. 39-inch Smart televisions come with digital channels.
Bathrooms include showers. This Vienna guesthouse provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Stay in one of 15 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Featured amenities include express check-in and express check-out.
Languages
Arabic, English, Farsi, German, Turkish, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transport
Offsite parking available (EUR 15.40 per day)
Things to do
Shopping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Visual fire alarm
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
39-inch smart TV with digital channels
More
Heating
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 2.524 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 15.40 per day (1312 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a terrible place to stay, we booked the room since it was in a good location but the rooms and services were terrible, The virtual checkin is a terrible experience. No response from the staff, wrong check in information and response. The number is not responding and we had to check in after 2 hours of waiting
It is not a hotel, terrible check in service. No proper room service, missing towels, not sharing wifi code. Missing instructions, no response on whatsapp number
The property was okay for the price. The main issue was no one from management would accept our calls or messages for the entire stay. No wifi, issues with water in the restroom, no hot water, and tried calling management over 15 times with no response, and sent 10 emails without a response. I would not recommend staying at this property for longer than one night.
We arrived in the evening to a very disappointing room . The first thing we noticed was the awful smell , it was a mix of stale tobacco and musty. Then on further looking around there were hairs on the bed , fluff on the floor and the room was so very small , with 1 coat hanger for two women for a 3 day stay ! No tea/ coffee making facilities. No plug in the bathroom sink . We rang the number as advertised if there was any problems ... It took several messages and about 40 hours before anyone came with a few more hangers, an old dirty kettle, two cups and 2 towels ( which were hard and crusty to touch ). We asked several times to be moved to a different room or refund so we could go to a different hotel without any lick . We were just told to be patient and wait for a response!This cost us a lot of money for 3 nights , we were so very disappointed and unhappy with our stay .
Kim
Stayed 3 nights in Aug 2024
2/10 Terrible
Carter
Travelled with group
8 Jun 2024
Disliked: Staff & service
Absolutely terrible. Lack of communication from the staff and we were kicked out of our room due to “an overbooking issue” they did move us to a room across the city but much more out of the way of everything downtown. Definitely not the same location we had paid for. Staff was rude and refused to return calls or texts in a timely manner especially when it came to check in information. I would highly recommend staying here! That is if you wish to have the most complicated, stress-inducing, frustrating, disrespectful, god-forsaken stay of your entire life. My uncle had a more comfortable stay in a hole in the ground during desert storm. Wouldn’t send my worst enemy to this hotel. We had paid extra for a late checkout yet were still pushed and rushed out of our room 30 minutes before checkout. I had to answer the door in my thong to be welcomed by a man smoking a cigarette in my face telling me we had 10 minutes to evacuate the room for cleaning. Not sure what they could’ve possibly been in such a rush to clean. Perhaps the noticeable smell of mold in the walls? This was the most on top of things they had been throughout the entire stay. Wouldn’t be surprised if there was a dismembered corpse in the walls. I believe there would be better vacation accommodations on the back side of satans taint. At this point, only God may be able to forgive the heinous acts this hotel put us through. I will pray for you. Thank you and goodnight.
Carter
Stayed 2 nights in Jun 2024
6/10 Okay
Roel
Travelled with group
14 Dec 2023
Disliked: Cleanliness
Location is good. Room tight.
The place was alright, tight for two persons. Instruction was clear. No reception. Location was great. The comforter has stains.
This was my worst experience because of the following:
1. The property is like 15 minutes away from the location it says in the map.
2. The bathroom smelled like pee, and the floors had dust
3. The heating didn’t work. I got sick because of the cold wind that entered through some space in the windows. This property only has one external person that helps with issues and he was no use.
4. The bed was awful! I couldn’t sleep well.
There should be refunding possibilities to avoid the existence of places like this…. I truly had the worst time. And now I’m sick. So thank you.
Please save yourself the pain and don’t book here.
I don’t know where to start, horrific. Hard to find, nothing like the pictures, I had to buy my own pillow because they were like 20 years old and totally destroyed, no kitchen as in the photo, stained and filthy lounge and you will need to remember 3 different pass codes to get into your stay. It almost ruined my holiday as I was in a bad mood throughout my stay. So so so angry and disappointed, very not an Austrian level of stay, think of it as a hostel ran by crack heads.
Anthony
Stayed 3 nights in Nov 2023
6/10 Okay
Charles
17 Nov 2023
Liked: Room comfort
An okay experience
Very difficult to find but staff are good on the WhatsApp, location is great but the furniture and doors feel very cheap and feel like they’re breaking
Bed is comfodtable - a solid 3/5 star experience
The room itself was fine for only 2 nights but the location was not so convenient. Public transportation was easy for this location though. We had a situation the second night of our stay at 1:00AM the day of our extremely early flight. The lock was broken and the codes on the door wouldn’t work. We waited over an hour and there were 2 people that had waited over 2 hours for someone to come fix the entrance door. I wasn’t sure why they didn’t come earlier for the couple. Although this wasn’t their fault that the lock broke the way they handled it after was not accommodative for the inconvenience. I would not stay here again. They also refused to give us a discount for that night after we helped open the door.
I like that it is near the metro station and near restaurants and convenience stores.
However the address is wrong and it is really difficult to find the place since there is no sign or any distinctive to tell you about the place. It take us like 30 minutes to find it.
When you finally find it, there is no body to help you with the check in. You will need internet connection to contact the administrator via Whatsapp and he will give you the codes to open the doors and get in your room.
The place is fine, however the difficulty at the beginning, ruin the whole experience.
Not a place I would recommend.
Diego
Stayed 3 nights in Jul 2023
6/10 Okay
Eric
Travelled with family
2 Jul 2023
Liked: Staff & service
Shows up in Google doc about a mile away. The actual location is very convenient to a subway exit. The room has very little (no chair, no hand towel, no shower mat which caused very wet floor after a shower with their glass covering only half of the shower area). The window faces a main road with lots of people talking loudly through easily 2 am and bad being on the first floor (not exactly hotel’s fault. Staff was very responsive to my concerns. Price is good no I guess you get what you pay for.
Location was great amd although not personal, they have great response via whatsapp. However, pillows are horrible -- feel like cotton balls spread out in the pullowcase, no hand towels in the bathroom, barhroom floods with water after every shower due to open shower and they don't place a bath matt or towel of any kind. The TV did not work the entire stay due to no wifi reception.
I did book "Modern Hotel Mariahilfer Straße" in practice, in real life I did get "Bookable in Lockdown Buchbar Mariahilferstrasse". The location was great, it was nice that I didn't see any person in the reception, I did it all by myself.
Only for this lie the rank will be 1 of 5
Location is excellent can easily walk into town past all the shops and cafe.
But note the address inside hotels.com is W R O N G !!! If you follow that you will be 10 mins walk from the actual address which is 101 Mariahilfer strasse … this was very frustrating given we had family and 4 suitcases !! Ensure to download the UBER app for taxi etc
Note wifi in room is ok but impossible to connect the TV to wifi
lee
Stayed 3 nights in Dec 2022
6/10 Okay
IVAN
Travelled with family
24 Jun 2022
Liked: Cleanliness
Disliked: Amenities
Loved the location. Right on the main walking street, next to coffee shops, restaurants and shopping. Minutes from the subway. There is no staff in the location, which didn't bother us and whenever we had some questions they were promptly answered via WhatsApp.
The room furnishing was rather basic. There was no AC in the room, which was a problem on one of the days stayed. The WiFi was spotty and the tv didn't work. The room was very clean, but there was some soapy resedue on the vinyl floor.