Staff are always very warm and welcoming. Arrived very early due to the overnight train, however less than an hour my room had become available. Even though the room had no windows it was still quite a large room, very clean, spacious and I always find its a nice gesture when entering your room that the air con has been on and entering a cool and refreshing room. I cannot praise the front desk staff at this hotel enough, very lovely showed me the facilities of my room, even helped me with tours that we're available and nothing was a problem for them to solve.
Just a few little things the room must be situated right next door to a room which is used by housekeeping I'm assuming, well can get very noisy in the morning with a lot of banging, loud talking etc especially if your wanting to sleep in. The breakfast provided is not the greatest. You can choose the option of a cooked breakfast which a picture is shown of a full cooked breakfast with eggs, sausages, bacon, toast. But when you receive it you have 2 x eggs cooked (cooked to your preference), 1 x cocktail sausage cut into 3 pieces, a piece of lettuce, 3 slices of cucumber this so did not reflect the picture shown on the breakfast menu. Other than that it's a lovely hotel, may pay to get a business card of the hotel on arrival which helps with tuk tuk and taxi drivers know where your hotel is when driving you around.