Located in Zinacantepec, Best Western Toluca is within a 15-minute drive of Nevado de Toluca National Park and Galerias Metepec Shopping Center. .This hotel is 1.2 mi (2 km) from Cyberbox and 3.2 mi (5.1 km) from Monterrey Institute of Technology and Higher Education.
What's nearby
Nemesio Díez Stadium - 6 min drive - 6.7 km
Autonomous University of Mexico State - 7 min drive - 7.7 km
San Jose de Toluca Cathedral - 8 min drive - 8.1 km
The Cosmovitral - 8 min drive - 8.8 km
Galerias Metepec Shopping Center - 13 min drive - 13.5 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive
Restaurants
Mariscos el Dorado - 4 min walk
Las Tejas - 11 min walk
La Calle de los Mariscos - 11 min walk
Carnitas "El Pali - 5 min walk
Ostionería Barco de Alvarado's - 4 min walk
About this property
Best Western Toluca
Hotel in Zinacantepec with a fitness center and a 24-hour front desk
Best Western Toluca offers 37 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Zinacantepec hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a banquet hall, and a vending machine. Guests can catch a ride on the shuttle (surcharge), which operates within 10 km.
For lunch or dinner, stop by Los Arcos, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Los Arcos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Local area shuttle (surcharge) up to 10 km
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Los Arcos
Things to do
Fitness centre
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Banquet hall
Front-desk safe
Gift shop/newsstand
Newspapers in reception
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Conference space
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
More
Free local calls
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Norma
Stayed 3 nights in May 2024
6/10 Okay
Montserrat
Business traveller
27 Nov 2023
The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
In my case my stay was good. The only exception I would say is the lack of an air conditioner, other than that everything is good.
Carlos David
Stayed 2 nights in Jun 2018
8/10 Good
Josue Issac
25 May 2018
Liked: Cleanliness, staff & service, room comfort
Kind and helpful Staff!
Staff was really kind and helpful. We checked in past 2 am, and it was pretty easy. We booked 2 double rooms for 5 people for one night in a business trip, but their beds are twin, so smaller than we expected. We kindly ask if they have a room with bigger beds since we were three in one. They offered us an extra room with extra towels, so that was really helpful and made our stay better!
Breakfast was fine. A buffet with the things you usually have for breakfast. So no complains.
Parking was really convenient.
Local area is fine since there are gas stations really close and the highway to continue the trip.
Gym was almost inexistent since the equipment is not working. Showers are short, so they dont' work for tall people. But other than that it was fine,
Thank you!
I don't know how can be a Best Western... It was a bad experience. First of all, they didn't want to accept my reservation as I paid in Expedia, after a long discussion with the lady in the front desk, she gave me the room what I paid for. The hotel has no elevator, amazing because is a building with 3 floors. The rooms are very old. The 2 things that shocked me the most: the rooms hadn't no towels and the no rooms with no heater or air is unthinkable in a city as Toluca. Other things: the phone in the bed room doesn't work, internet access doesn't work properly. The only thing that I enjoy was the continental breakfast, very good...
No hot water!!
Dirty shower towels.
And the pillow had hair from the previous guest.
Beds are really really hard.
The hotel faces one really busy street so all day you can hear the sound of cars , trucks and motorcycles .
On the good side front desk and staff are really friendly.