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Termales del Otoño

4.0 star property

Photo gallery for Termales del Otoño

Hot springs
Hot springs
Rooftop bar
Aerial view
Rooftop bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Bar
  • Spa

Explore the area

Map
Km 5 Antigua Vía al Nevado del Ruiz, Villamaria, Caldas, 176007
  • Otono Thermal Springs
    ‪1 min walk‬
  • Palogrande Stadium
    ‪12 min drive‬
  • Torre de El Cable
    ‪13 min drive‬
  • Manizales (MZL-La Nubia)
    ‪20 min drive‬

Room options

View all photos for Room (Country)

In-room dining

Room (Country)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Private pool

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Soundproofing, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Soundproofing, free WiFi, bed sheets

Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Ejecutiva)

Suite (Ejecutiva)

Suite (Ejecutiva)

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Luxury Room

Soundproofing, free WiFi, bed sheets

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room (Ejecutiva)

Junior Room (Ejecutiva) | Living area

Junior Room (Ejecutiva)

  • Sleeps 2
  • 1 King Bed

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About the area

Villamaria

Located in Villamaria, Termales del Otoño is in the mountains, a 1-minute drive from Otono Thermal Springs and 12 minutes from Palogrande Stadium. .This spa hotel is 7.3 mi (11.7 km) from Torre de El Cable and 7.4 mi (11.9 km) from Los Yarumos Ecopark.

What's nearby

  • Otono Thermal Springs - 1 min walk - 0.1 km
  • Tierra Viva Thermal Springs - 2 min drive - 1.7 km
  • Palogrande Stadium - 12 min drive - 10.8 km
  • Torre de El Cable - 13 min drive - 11.8 km
  • Villamaria Cable Via - 22 min drive - 14.4 km

Getting around

  • Manizales (MZL-La Nubia) - 20 min drive

Restaurants

  • ‪Almaiz - ‬9 min drive
  • ‪Potro Rojo - ‬11 min drive
  • ‪Crepes -San Marcel - ‬7 min drive
  • ‪Cheese Cake Pizza y Mas - ‬11 min drive
  • ‪Invisible - ‬11 min drive

About this property

Termales del Otoño

Hotel with a full-service spa, steps from Otono Thermal Springs
Termales del Otoño offers 117 accommodations with complimentary toiletries. Smart televisions come with cable channels.

Bathrooms include showers. This Villamaria hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eco Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are 8 hot springs on site.
Stay in one of 117 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Origen, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Origen - Onsite fine-dining restaurant.
Sublime - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Origen
  • Sublime

Things to do

  • 8 hot springs
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Termales El Otoño Hotel Manizales
Termales El Otoño Hotel
Termales El Otoño Manizales
Termales Otoño Manizales
Termales del Otoño Hotel
Termales del Otoño Villamaria
Termales del Otoño Hotel Villamaria

Termales del Otoño Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 273 out of 577 reviews
Rating 8 - Good. 154 out of 577 reviews
Rating 6 - Okay. 78 out of 577 reviews
Rating 4 - Poor. 39 out of 577 reviews
Rating 2 - Terrible. 33 out of 577 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms and hot springs but derelict gym
It would have been helpful to know about exemption from taxes for foreign visitors instead of having to pay for the taxes and then applying for a refund at the airport. The family room was very comfortable but when we arrived the private pool was not filled and it took 5 hours to be ready. Despite being told the room was “ready” from 1pm. The “gym” was completely abandoned, dirty and unsafe. No dumbells (just empty racks), running machines with no plugs, electric cables exposed, one barbell with no clips, deflated medicine balls and exercise balls. A complete mess and unusable. Why they advertise they have a gym is beyond me. Awful.
Reception
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth the price
Unless you stay in the executive part of the hotel your experience will be of a really out dated place
Stayed 1 night in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hiro

Stayed 2 nights in Nov 2024

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked and paid through Expedia. When we arrived, the hotel charged us a bunch more money. We had the option (1) to pay the extra sum demanded, or (2) walk away and lose what we’d paid Expedia. We were tired and had no reservation elsewhere, so we chose option 1.
Stayed 1 night in Dec 2024

8/10 Good

LUZ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El baño de la cabaña, la nevera, la calidad de las toallas muy deficientes
Stayed 1 night in Dec 2024

4/10 Poor

juan

Business traveller
Liked: Property conditions & facilities, room comfort
Not so good.
Place was overall good. New management is terrible. Service is down, no regard for customer service. Check in was terrible. Those lobby folks have no customer service skills. Will not go back and will not recommend to others.
Stayed 1 night in Nov 2024

10/10 Excellent

Lina, Simi Valley

Liked: Amenities
Incredible property absolutely worth the drive!
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property surrounded by nature. Since the minute you walk in the hotel you can see all kind of beautiful plants flowers trees original from the region. The service was excellent all the staff welling to help to accommodate your needs. The food and drinks were excellent. We stayed in suite with private pool and ti was better than the pictures. Very confortable beds and spacious rooms, we loved every detail in this suite, the private pool and the fireplace were a plus for our stay, Definitely we will back to this place.
Stayed 1 night in Nov 2024

6/10 Okay

Ana

Travelled with family
Disliked: Amenities, property conditions & facilities
El hotel es bonito , pero la habitación en la que yo estuve estaba deteriorada con falta de mantenimiento, sus paredes con mucha humedad y daño visible en las paredes . Una de la camas tenia el colchón como 5 cm de alto y duro sentía que dormía en tablas . Las toallas de baño pequeñas y de color amarillento.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful days in this hotel. l. I can compare from any other Hotel I was visit before.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carolina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have 8 spot for Termal water
Stayed 1 night in Sep 2024

8/10 Good

Manny

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was not pleased with the food of the resort and the some of the staff were not attentive. However Juan Diego was super pleasant and attentive. Great job Juan Diego! Thank you!
Stayed 2 nights in Sep 2024

6/10 Okay

martha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Expedia service was excellent. Hotel area is nice! Recepción check in took an hour! Towel service is a nightmare. No hand towels. Client services at pools and restaurants is poor. Pricing at restaurants misleading. Such potential but needs better administration for the prices they charged!
Stayed 1 night in Sep 2024

6/10 Okay

horacio, copiague

Travelled with family
Liked: Cleanliness, property conditions & facilities
No commenta
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2024

10/10 Excellent

luis, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hrs open termal pools, room services and beautiful garden hotel. Staff amazing
Stayed 1 night in Sep 2024

4/10 Poor

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bad food
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

JORGE A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Great place, would suggest more towels per room
Stayed 2 nights in Aug 2024

8/10 Good

Sandra, Miami

Travelled with family
Property is amanzing, room needed better cleaning, update some of the rusted items in bathrooms. Will come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!!!
Stayed 1 night in Jul 2024

8/10 Good

German

Stayed 1 night in Jul 2024

2/10 Terrible

Ivan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
From the start staff was very rude, majority of food in the menu is pure crap pizza, pasta and other dishes are warmed up in the microwave, and charged and top scale dining. Stay away from restaurant! The only good thing was the breakfast. Overall really bad value for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Stayed 1 night in Jul 2024