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Hotel Casablanca Spa & Wine

3.5 star property

Photo gallery for Hotel Casablanca Spa & Wine

Superior Double Room
Standard Double Room
21-inch flat-screen TV with cable channels, TV, DVD player
Indoor pool
Family Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
Ruta 68 con enlace Tapihue, Casablanca, Valparaiso, 2340000
  • Bodegas RE
    ‪3 min drive‬
  • Casas del Bosque Winery
    ‪7 min drive‬
  • Kingston Family Vineyards
    ‪13 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Valley view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Seasonal outdoor pool, pool loungers

Hotel Boutique BC Wine Casablanca

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, (36)
The price is NZ$291
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Hotel Boutique BC Wine Casablanca

Hotel Casablanca Spa & Wine Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 140 reviews
Rating 8 - Good. 43 out of 140 reviews
Rating 6 - Okay. 18 out of 140 reviews
Rating 4 - Poor. 15 out of 140 reviews
Rating 2 - Terrible. 17 out of 140 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

OWEN, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Has be well kept and maintained. We had a nice stay during the offseason. Honestly, I think we were the only couple at the entire resort so it was very quiet. Received assistance booking a wine tour which was super helpful since we don’t speak Spanish. Only complaint is the rooms were cold when we arrived. Took a while for the heater to warm up the room, then the heat turned off in the morning. Otherwise, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

You Chung

Stayed 1 night in Mar 2024

8/10 Good

Charles

Liked: Room comfort
Satisfied Stay
Loved rustic construct and old fashioned keys. Staff non responsive to request to access tv.
Stayed 1 night in Feb 2024

8/10 Good

Mary

Travelled with partner
Liked: Amenities
Valentina, at reception was extremely helpful, friendly and knowledgeable.Communicating with her is the way to go. She can arrange taxis for wherever you need to go. The on site restaurant was really good and convenient.
Stayed 3 nights in Feb 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

4/10 Poor

Selina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was once great and has a lot of potential, but needs major investment and some love and care. Staff was very friendly.

10/10 Excellent

Pawel, sayerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Very good breakfast. Close to many winery.

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comment
Very nice and comfortable place!
Stayed 1 night in Nov 2021

10/10 Excellent

Monica

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Seems like this was a nice hotel 20 years ago, today is in very bad shape with all the facilities with literally zero maintenance. Stain walls with humidity all over, dirty carpets, dust and spider webs everywhere, no room amenities, super small tv with bad cable sign, no good wifi coverage, depressing gym and front desk with bad attitude. Don’t go!!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is wonderfully quaint. It is quiet and very relaxing. It is old, tired and very worn out, though. Badly in need of maintenance, but clean, safe and quiet. Beds were very comfortable. You need to go here for the food. The restaurant was EXCELLENT.
Stayed 1 night in Dec 2019

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, welcoming owners, great location!
The hotel is in a great location very close to many wineries. The hotel owners set us up with a taxi and reserved a winery tour for us (which was much appreciated since we do not speak spanish and this would be difficult for us). The hotel has secure parking (behind a gate) and the property is beautiful with an indoor and outdoor pool, tennis courts and hot tub. The rooms are a little bit dated, but everything is very clean and works well - I think the outdated nature gives the room character. The hotel owners are very nice and welcoming and they prepared a delicious breakfast for us in the morning (included with our booking). The hotel is calm and quiet and perfect for a relaxing getaway in wine country.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Pools were clean and wonderful, I wish we had a room in the newer addition rather than the older original. Just make the request and you'll be fine.
Stayed 2 nights in Mar 2019

4/10 Poor

JackieB, Chicago, IL

Travelled with family
Disliked: Staff & service, amenities
If you do not speak Spanish, the is not the property to stay at. No one there speaks any English. The spa services are only available on the weekend and must be arranged ahead of time. The restaurant is only open for dinner on the weekend or if you preorder a meal. We would have been better off exploring the Casablanca Valley as a day trip from Santiago or Valparaiso. There are many options for personalized tours from either place.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Xiangxiang Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel staff was good. The room had many areas of opportunity, floor was dirty and bathroom had broken tiles and was not overall cleaned. The bed was supper uncomfortable. Probably more like a motel.
Stayed 1 night in Aug 2018

4/10 Poor

Daniel, Windhoek, Namibia

Disliked: Staff & service, property conditions & facilities
Lots of potential
The place could be really nice if just all the small issues didn’t add up. It’s beautiful and has an excellent location. They just need to provide towels, clean the windows, paint, train the staff, dust. Overall, it’s good but over time all the little things get annoying....like asking for silverware and a napkin at every meal. They have tennis rackets but no balls. It just goes on and on. No towels at the beautiful pool. Plastic lounge chairs have no cushions.
Stayed 2 nights in Jan 2018

2/10 Terrible

D, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The rooms are dirty. The hotel is outdated and in need of a major renovation. In some areas the roof looks like it will collapse at any minute. Trying to eat dinner in the dining room is almost impossible. On a Saturday night we were told the dining room was closed when we came down to dinner. No explanation. Just closed. This hotel was highly disappointing.
Stayed 3 nights in Nov 2017

10/10 Excellent

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Family an Relax
Stayed 1 night in Aug 2017

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Very beautiful. Highly recommend
The staff was amazing and went out of their way to make us comfortable. Two pools, a hot tub and a good restaurant. Near beautiful wineries. Our room was exquisitely decorated. Take bus from vina Del Mar to Casablanca and hotel is a short taxi ride

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was amazing. Indoor and outdoor with spa. Lovely reception great location

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Hotel is occupied with maintaineance works. Understaffed and unfriendly personnel. Everything takes a long time. Restaurant not prepared for a lot of people. In general this hotel would be nice if there would be more personnel and if it would be proper maintained. Hotel looks like 20 years without maintenance. Price is far too high for this hotel.

2/10 Terrible

Ramon, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service
Horrible service. Restaurant closed almost everyday because I was the only guest. Very poor internet connectivity. Room not clean. Never coming back