The room seemed quite clean and well "set up" but there is no "maid service" for guests, and our stay was 4 nights (yet there was a tip envelope! We did put in a small amount). You could ask for things you needed, but it wouldve been better to have been well stocked as needed (toilet tissue, etc). The breakfast, and seating area for that, was very, very nice. I did not like the shower setup at all, the "seating" in the shower took up most of the space. Getting hot water was very difficult.
The people on site who we did have contact with (breakfast overseer, desk)...were all very welcoming and friendly!