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Jess Hotel & Spa Warsaw Old Town

4.0 star property

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Front of property
Breakfast, lunch, dinner served; Fusion cuisine
Design Apartment
Exclusive Apartment | Terrace/patio
Steam room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Place, University of Warsaw
    ‪6 min walk‬
  • Place, Old Town Square
    ‪7 min walk‬
  • Place, National Stadium
    ‪4 min drive‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Apartment

Economy Apartment

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 2 bedrooms
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Design Apartment

Design Apartment

Design Apartment

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Terrace/patio
Puro Warszawa Stare Miasto
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
5.0 out of 5, Exceptional, 167 reviews
The price is NZ$216
includes taxes & fees
16 Nov - 17 Nov
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About the area

Warsaw

With a stay at Jess Hotel & Spa Warsaw Old Town, you'll be centrally located in Warsaw, within a 10-minute walk of University of Warsaw and Old Town Square. .This spa hotel is 1.4 mi (2.3 km) from POLIN Museum of the History of Polish Jews and 1.4 mi (2.3 km) from Copernicus Science Centre.

What's nearby

  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km
  • Copernicus Science Centre - 12 min walk - 1.1 km
  • National Stadium - 4 min drive - 3.4 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 27 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Green Caffè Nero - ‬1 min walk
  • ‪Bar Rascal - ‬5 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, 6-minute walk to University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes. 49-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and electric kettles.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite with Fusion cuisine at NEM ASIAN FUSION, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NEM ASIAN FUSION - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 205 out of 440 reviews
Rating 8 - Good. 144 out of 440 reviews
Rating 6 - Okay. 57 out of 440 reviews
Rating 4 - Poor. 22 out of 440 reviews
Rating 2 - Terrible. 12 out of 440 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice place!
Stayed 1 night in Aug 2025

8/10 Good

Alla, Crystal Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Aug 2025

8/10 Good

MONIKA, WHITE PLAINS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I didn’t research enough to know that the property is not stroller friendly, nor does it have drive up unloading or parking. So traveling with 3 young kids was not easy here. Elevator is tiny and slow. The suite was fine. Beds comfortable. Bathrooms could be updated.
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left a hat there and staff went out of their way to track down the cleaner to return it. Just stayed one night and mainly for somewhere to sleep, if we had stayed longer the size of the room would have been a problem. All clean though.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrid, Beaumont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel!
Stayed 3 nights in Jul 2025

4/10 Poor

Maggie

Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

The hotel Jess is in the perfect position for everything in warsaw. There are loads of very good restaurants in a 2 minute walk . The hotel itself is only a 3 star at the best but good enough for 2 to 3 day stay. The breakfast is good with lots of choice
Stayed 2 nights in Jul 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed here for 3 nights and specifically booked a room with air conditioning. When we arrive we find that one of the ac units does not work in the bedroom and that it was way hotter than outside the bedroom. We called staff multiple times and 3 times different people came all saying the technician would come and fix it, but by our last day no one came and we could not switch rooms because it was full. Their response? A 20% off the restaurant or spa treatment. In general the location was amazing, the rooms were fine, but the doors had no sound dampening abilities at all so everytime someone was talking or going up/down the elevator or stairs you could hear it like they were right next to you. Would only consider staying there again because of location nothing else.
Stayed 3 nights in Jul 2025

6/10 Okay

John

Strange layout. Reception not connected to rooms. Actual rooms were 3 doors further down the street. Room ok. Location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Keriann

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Marina, West Palm Beach

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent lovation
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent for a short stay in Warsaw Old Town
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcel, Centennial

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, including breakfast. The only inconvenience in the room was that the soap dispenser was empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Clean room and pleasant staff. The best location between Old City and center of Warsaw.
Stayed 1 night in Jun 2025

4/10 Poor

Dylan

Disliked: Property conditions & facilities
Absolutely ridiculous that you all cannot replace the doors to not slam. Actually i had to slam my door just to get it to shut. I will never stay in old town again. I knew I should of stayed downtown. You all need soundproof windows and you need to change the carpet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is on a brilliant occasion and the staff were excellent. Room is very clean and facilities are perfect for my stay. Very easy to get to the old town from here and I would absolutely come back.
Stayed 2 nights in Jun 2025

6/10 Okay

Nancy, Phoenix

Travelled with family
Liked: Cleanliness, staff & service
The rooms are ok, the elevator works but almost caught us with the door several times, no free breakfast and the breakfast they offer in the restaurant is not good, I recommend going somewhere else, for the price… you can eat better in another place. The people from the reception barely greet you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Niloufar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location

Location can’t be better. This was more of an apartment than a hotel room, which was perfect for us as a family of 4. Having two rooms and a small kitchen with washer was perfect. The breakfast was fine. Eggs, yogurt, cereal, fruit, Asian noodles, meat, cold cuts and cheese. Staff is super friendly and dealt with situation, like fire alarm going off right away!
Stayed 2 nights in Jun 2025

8/10 Good

Nathalie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Overall comfortable and clean room, nice clean bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

One night stay very close to old town. Had an excellent massage in the spa. Was unable to book a jacuzzi time as it was fully booked. Breakfast was excellent. Lovely staff. Would stay here again. I did experience the sewer odour other people mention in their reviews. Unfortunately this is a common problem with Polish plumbing which remedies with a wet towel over the shower drain. My only suggestion - the mattress could use updating. Otherwise I enjoyed my stay!
Stayed 1 night in Jun 2025

6/10 Okay

James, Seaside, CA

Travelled with partner
One desk staff did not smile or engage us - had one word answers. Spa closed so early, 9 pm, on a weekend. Hall door near room 112 bangs when auto-closing and could be heard in our room. Good beakfast.
Stayed 2 nights in Jun 2025