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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Lobby
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • National Mall
    ‪5 min drive‬
  • White House
    ‪8 min drive‬
  • Arlington National Cemetery
    ‪10 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Reagan National Airport

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1609)
The price is NZ$268
for 1 room
includes taxes & fees
2 May - 3 May
Hilton Garden Inn Reagan National Airport

About the area

Arlington

With a stay at Crowne Plaza Crystal City-Washington, D.C. by IHG in Arlington (Crystal City), you'll be within a 5-minute drive of Smithsonian Institution and National Mall. .This hotel is 3.4 mi (5.5 km) from Arlington National Cemetery and 3.7 mi (6 km) from Capital One Arena.

What's nearby

  • National Mall - 5 min drive - 4.3 km
  • Capital One Arena - 6 min drive - 6.0 km
  • George Washington University - 6 min drive - 6.3 km
  • White House - 8 min drive - 6.5 km
  • Arlington National Cemetery - 10 min drive - 5.6 km

Getting around

  • Crystal City Station - 6 min walk
  • Alexandria Station - 11 min drive
  • Ronald Reagan Washington National Airport (DCA) - 9 min drive

Restaurants

  • ‪Doubletree Lobby Lounge - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪15th & Eads - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Commonwealth Joe Coffee Roasters - ‬8 min walk

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 308 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Arlington? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern - This gastropub specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 44 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Linnea

Travelled with partner
Liked: Amenities, property conditions & facilities
Hello. We just stayed there last month. The sheets were dirty. No one ever came to change them. The water leaked in the bathroom the whole two days there. I reported it and nothing was done about it. I even showed the video of the things that weren’t up to part. It was dust on the end table and phone meaning wasn’t cleaned properly. If those hiccups didn’t happen it would’ve been good. We are now second guessing if we should even stay there again.
Stayed 2 nights in Dec 2024

2/10 Terrible

James

Stayed 1 night in Jan 2025

10/10 Excellent

Laura, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay.
Stayed 1 night in Dec 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inappropriate Maid Activity

I was traveling with my daughter from CA to VA. Our flight was delayed so we arrived at 2am to the hotel. Our time zone is 3 hours earlier than Virginia. The maid walked into our room at 8am, 8:30am and 9am. I told her each time that we didn't arrive until late and we would be sleeping. The next day, she walks into our room at 7:45am and my daughter was undressed, going to the bathroom. I walked out to the hallway and didn't see a maid cart. She wasn't cleaning any rooms. I don't know what she was trying to do. My daughter is 12 years old.
Stayed 2 nights in Dec 2024

8/10 Good

Christin

Stayed 3 nights in Jan 2025

8/10 Good

Tessa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Marie, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 10 nights in Dec 2024

10/10 Excellent

Myesha

Stayed 2 nights in Jan 2025

10/10 Excellent

Phebe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Metro, comfortable bed, affordable, walkable to restaurants and Pentagon City mall—what else could we ask for?!
Stayed 3 nights in Dec 2024

10/10 Excellent

BALTAZAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice manager
Stayed 7 nights in Dec 2024

2/10 Terrible

Charjan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Old And Outdated

Room was outdated and smelled funny. It wasnt worth the money charged
Stayed 3 nights in Dec 2024

10/10 Excellent

Estela

Stayed 2 nights in Dec 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the third time I have stayed at this property. It is so convenient to both the metro and the commuter rail. The staff are always incredibly friendly and accommodating. The onsite restaurant is really good and there are plenty of other dining options nearby as well. I like that they have a parking garage available for reasonable price. They are in a convenient location to the heart of Washington DC without actually having to stay in DC. The beds are comfortable and the rooms are spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Earl

Stayed 1 night in Dec 2024

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff. Highly recommend this hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Weiming

Stayed 3 nights in Dec 2024

10/10 Excellent

Evelyn, Evans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to metro and great neighborhood
Stayed 3 nights in Dec 2024

4/10 Poor

kirubel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet needs a change
Stayed 1 night in Dec 2024

8/10 Good

Ana Beatriz Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location.
Stayed 6 nights in Dec 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location! Rooms clean and great restaurant
Stayed 3 nights in Dec 2024

10/10 Excellent

Oboerhiri

Stayed 1 night in Dec 2024

10/10 Excellent

Oboerhiri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Crowne Plaza Crystal City-Washington, D.C., and it was a fantastic experience from start to finish! Upon arrival, I was greeted warmly by Karen at the front desk, who went above and beyond to make my stay comfortable. I arrived earlier than the usual check-in time, but Karen worked her magic and found a room for me right away. Her professionalism and cheerful demeanor made a great first impression. As someone visiting the area for the first time, I appreciated Karen's local expertise. She recommended some incredible dining spots nearby that I wouldn't have found otherwise. Each suggestion turned out to be a culinary delight, making my trip even more memorable. The hotel itself was spotless and well-maintained, with all the amenities you could ask for, but Karen's exceptional service truly stood out. It's clear she takes pride in her work and values her guests. I highly recommend this hotel to anyone visiting the D.C. area and will definitely return. Thank you, Karen, for making my stay so enjoyable!
Stayed 2 nights in Dec 2024

4/10 Poor

Sherry

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Water leaked from shower to bathroom floor every time I took a shower and I shared thus 3x w/ front desk, shower water lukewarm on 10th floor—I told someone about that too. Renovation seemed very cheap looking.
Stayed 5 nights in Dec 2024