All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 219 out of 363 reviews" "
10 - Excellent
219
Rating 8 - Good. 82 out of 363 reviews" "
8 - Good
82
Rating 6 - Okay. 29 out of 363 reviews" "
6 - Okay
29
Rating 4 - Poor. 15 out of 363 reviews" "
4 - Poor
15
Rating 2 - Terrible. 18 out of 363 reviews" "
2 - Terrible
18
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Samuel
Travelled with family, Travelled with family and small children, Business traveller
Love how the staff are very welcoming and accommodating, the cleanliness and rooms are spacious. Wish they have some kind of sound barrier between rooms so we don't hear footsteps specifically from people staying in the room above us.
Chicken was easy. People friendly. Room was very underwhelming. For an extended stay place, one glass to use is just unacceptable. Also, shower curtains are ripped, service requests for special pillow also disregarded. Floors are creaky. You can hear everybody walking.
THIS IS A GREAT HOTEL. WE ASKED FOR DINING OPTIONS, AND THEY HAD A LIST OF LOCAL OPTIONS FOR DINING AND SHOPPING IN THE AREA. ADD TO THIS, THE ROOM WAS VERY SPACIOUS.
The hotel was clean. Our flight got in early, and they accommodated us for early check-in. Staff were friendly. Hotel was quiet, even though it was fully booked for a softball tournament. Very little noise in the hallway or coming through the walls.
Staff was friendly, room was big and well appointed. For one night in college town, it worked for what we needed but I am not aware of Greenville didn’t seem to be in best area. Also, we were on the 2nd floor so when we checked in around 7 pm we went up to our room and was surprised right across from elevator was a huge bag of trash. It was there all night and stayed sitting on carpet until at least 9:30 the next morning. Disgusting, smelly and asking to attract bugs! The rest of hotel seemed clean and smelled okay. Only other thing was shower had no hot water and broken shampoo holder with blue painters tape on it.
We had a great stay. Our only issue was the cleanliness of the pool and the area around the pool. It was HOT during our stay, and we ended up with more downtime than anticipated, so we were looking forward to relaxing around the pool. But there was a significant amount of hair and what looked like a tissue floating in the water and a chicken wing bone on the side of the pool, which was there for both days of our visit, leading us to think that the pool wasn't well-attended to.
Jamie
Stayed 2 nights in Jul 2024
4/10 Poor
Melissa
12 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Best Staff Ever/Sleepless Night
The staff was wonderful! The best staff interaction I have had in a long while. However, all during the night the fire alarm malfunctioned. I got maybe two hours of sleep.
Melissa
Stayed 1 night in Jul 2024
4/10 Poor
Elke
Travelled with family
11 Jul 2024
Disliked: Property conditions & facilities
Fire alarm went off more than 3 times in the middle of the night and no communication to the people staying.
Elke
Stayed 2 nights in Jul 2024
10/10 Excellent
Edward
10 Jul 2024
Edward
Stayed 2 nights in Jul 2024
4/10 Poor
Stacey
Travelled with family, Business traveller
9 Jul 2024
Disliked: Amenities
There was trash in the hallways the whole time we were there. The room was not very clean and the pull out sofa bed was paper thin.
We had a great experince with this hotel; they have a great staff, who are very friendly and wete accomadating for my wife and I needing a later checkout. Large spacious rooms with a nice liitle kitchrn, that is stocked with dishes, pots and utinsels for cooking. There was also a really nice buffet breakfast thats complimentary; although I was not a big fan of the turkey sausage. All in all a great place to stay.
When I left for the day, I put the tag on the door for "no service". I left items out in the room that I would have otherwise put away or taken with me. Upon return I noticed the tag was no longer on the door. I entered the room to find no service had been done, but the tag had been placed back it its spot on the back of the door. When I addressed thisxwith the ftont desk, they made light of the situation. Although the facility was nice, I would not again use or recommended this location.