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Hotel Nell - Union Market

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Nell - Union Market

Reception
Lobby
Cafe
Lobby sitting area
Desk, blackout curtains, free cots/infant beds, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Gallaudet University
    ‪4 min walk‬
  • Smithsonian Institution
    ‪3 min drive‬
  • Union Station Shopping Center
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family

Family

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Underground

Underground

Underground

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express

Full Express

  • Sleeps 2
  • 1 Double Bed

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About the area

Washington

Located in Washington (Northeast), Hotel Nell - Union Market is within a 5-minute walk of Gallaudet University and within a 5-minute drive of Walter E. Washington Convention Center. .This hotel is 1.7 mi (2.8 km) from Capital One Arena and 2.3 mi (3.6 km) from National Mall.

What's nearby

  • Walter E. Washington Convention Center - 3 min drive
  • Capital One Arena - 3 min drive
  • National Mall - 3 min drive
  • National Museum of African American History and Culture - 4 min drive
  • United States Capitol - 5 min drive

Getting around

  • Washington Union Station - 9 min drive
  • Gallaudet U Station - 11 min walk
  • Ronald Reagan Washington National Airport (DCA) - 18 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Bonchon Washington DC - Ivy City Food Works - ‬3 min drive
  • ‪Five Guys - ‬10 min walk
  • ‪Red Bear Brewing Compa - ‬10 min walk

About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, a quick walk to Gallaudet University
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with digital channels.

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Make yourself at home in one of the 106 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access.
Enjoy American cuisine at Bolgiano's Pantry, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 8-20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Bolgiano's Pantry
  • Treehouse Rooftop Bar
  • Singing Tiger Noodle Den

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Coworking spaces
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 201 out of 438 reviews" "
Rating 8 - Good. 108 out of 438 reviews" "
Rating 6 - Okay. 66 out of 438 reviews" "
Rating 4 - Poor. 41 out of 438 reviews" "
Rating 2 - Terrible. 22 out of 438 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Nice place for younger adults not so much for Seniors. Dark colors were drab.
Stayed 1 night in Oct 2024

10/10 Excellent

Gene

Clean and friendly, would stay again!
Stayed 5 nights in Oct 2024

6/10 Okay

Vakassia, Central Islip

Business traveller
Liked: Cleanliness, staff & service
The property was just ok the bathroom in the room was tiny.
Stayed 3 nights in Sep 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
Fun Little Hotel for the Casual Traveler
Neat little hotel but staff not very friendly, curtains don’t quite cover windows to block out light and tv process is terrible. Bathroom sinks while cool looking are in no way functional when it comes to staging your toiletries.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself had lots of character, service was great, and the room was clean, albeit a little small, but there were also some comfortable areas to sit around the hotel. I'd definitely come back on a future trip to DC
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Everett

Travelled with family
Disliked: Staff & service
The was very small for family of three. Also, the was cold and some of the towels provided were dirty.
Stayed 1 night in Oct 2024

10/10 Excellent

Kumala, Coppell

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intimate atmosphere.
Stayed 3 nights in Oct 2024

6/10 Okay

Alison

Business traveller
Liked: Cleanliness, staff & service
Great for young professional.
Stayed 1 night in Oct 2024

8/10 Good

Brooks

Stayed 1 night in Sep 2024

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Hotel Room.
Minimalist hotel room with two twin size beds and a small fridge. The room was bigger than I was anticipating. The room did not have a closet, but it had a rack to hang things and the water pressure was very low inside the shower and each bed only had one pillow. It was okay for a short stay since we were barely in the room, it was used for sleeping and showering. The location was great, close to shops and restaurants. The food was delicious at the rooftop restaurant Treehouse, but the services was very slow due to being short staffed on a Friday night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Toni

Stayed 1 night in Oct 2024

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kumala, Coppell

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and lovely.
Stayed 2 nights in Oct 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cute. I'd come back for a cozy solo stay.
This was a cozy, one-night experience. It took the water a while to get warm for my first shower, and was a lot quicker my second and third. The hotel could also use directional signs on where the entry is for people with wheelchairs or rolling suitcases. I initially thought the bar was another business.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is a very nice hotel. Not your average standard hotel look. Loved our room. Loved the vibe of the hotel. Rooftop lounge has potential. Unfortunately they changed management within the last week and no longer had a DJ and wasn’t even letting people in at times even though there was plenty of tables. Told us it was a 25min wait for the bar ( no in was at the bar) and no one came in the 25min we were made to wait either. Poorly run at the roof top. Also the rest of the staff at the hospital had no idea that things changed. We were told by several employees different things regarding the rooftop. One of the reasons we chose this hotel was due to the rooftop. That part was very disappointing. But due to the ambience of the hotel we would stay here again. We had a king suite.
Stayed 1 night in Oct 2024

8/10 Good

T'Keya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
I enjoyed my stay but the mattresses were hard. It also would’ve been beneficial to have a microwave inside of the room. The water wasn’t as hot but it was okay
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little hotel in DC. There is easy walkable access to the metro. Many nice restaurants and cafes nearby. Our only complaint was there was a lot of noise over our room, I think they were setting up chairs in their restaurant, but it wasn't late at night so we were able to sleep well.
Stayed 1 night in Sep 2024

8/10 Good

Erin

Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this property while in DC. Great location. Easy check in process. Staff is friendly. Roof top bar is an added plus. The rooms are somewhat small but still enough room for a weekend stay. Loved the family room type room. It has a king bed and two bunk beds. Sleeps 4 comfortably. Great place to stay!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

I did not expect for my room to be in a basement. It was dark and musty smelling - a lot to accept for $200. My partner asked to be moved to an upper floor, which was accommodated at a cost I was not made privy to. The rooms are small and, while zshuzed, not very thoughtful in functionality. There’s really nowhere to sit - either you or your stuff. The bathroom is a giant sink with no place for toiletries. The showers are small and only two towels were provided. I appreciate what they’re going for, and like to try off brand hotels, but this one was a bit disappointing overall. Not bad, but more meh than I would have liked.
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan, Hoffman Estates

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This review pertains strictly to the "Underground" room option. This room is not a good value for the money. You're essentially paying for the hotel ambiance. And you hardly even get to experience it because you're in the basement. This room would make more sense if advertised for a single traveler. While the bed can sleep two, two adults can not comfortably stay in the room for an extended stay. The toilet/shower is essentially in a closet (thin walls and door), while the sink to wash your hands is in the main area. The shower curtain is also a blackout curtain, and the shower stall has no overhead light. So, showering can be a little dark. If I had to stay here again, I would pony up the additional money for one of the larger rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Kathryn

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Missing important amenities that most hotels have such as a guest laundry facility/laundry service, and refrigerators in the rooms. Additionally the restaurant was almost never operational.
Stayed 11 nights in Sep 2024