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Staybridge Suites West Des Moines, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites West Des Moines, an IHG Hotel

Exterior
Indoor pool
Exterior
Suite, 2 Queen Beds
Suite, 2 Queen Beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
6905 Lake Dr, West Des Moines, IA, 50266
  • UnityPoint Health - Methodist West Hospital
    14 min walk
  • Mercy Medical Center West Lakes
    17 min walk
  • Jordan Creek Town Center
    4 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    20 min drive

Room options

Suite, 1 King Bed, Fireplace (Jetted Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Jetted Tub

Laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Des Moines

When you stay at Staybridge Suites West Des Moines, an IHG Hotel in West Des Moines, you'll be in the business district, within a 15-minute drive of Jordan Creek Town Center and Drake University. .This hotel is 0.8 mi (1.2 km) from UnityPoint Health - Methodist West Hospital and 1 mi (1.6 km) from Mercy Medical Center West Lakes.

What's nearby

  • UnityPoint Health - Methodist West Hospital - 14 min walk - 1.3 km
  • Mercy Medical Center West Lakes - 17 min walk - 1.4 km
  • Jordan Creek Town Center - 4 min drive - 3.9 km
  • West Glen Town Center - 6 min drive - 5.4 km
  • Living History Farms - 7 min drive - 6.1 km

Getting around

  • Des Moines International Airport (DSM) - 20 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Hy-Vee Fast & Fresh - ‬4 min drive
  • ‪Culver's - ‬15 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Staybridge Suites West Des Moines, an IHG Hotel

Hotel in West Des Moines with free breakfast and a 24-hour front desk
Staybridge Suites West Des Moines, an IHG Hotel offers 90 air-conditioned accommodations with DVD players and coffee/tea makers. Satellite television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a spa tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Staybridge Suites West Des Moines, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends

Restaurants on site

  • The Social

Things to do

  • Free bike hire
  • Indoor pool
  • A hot tub

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Toaster

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 110 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel West Moines
Staybridge Suites West Moines
Staybridge Suites West Des Moines Hotel West Des Moines
Staybridge Suites West Moines Aparthotel
Staybridge Suites West Moines Aparthotel West Des Moines
Staybridge Suites West Moines West Des Moines

Staybridge Suites West Des Moines, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 419 reviews" "
Rating 8 - Good. 119 out of 419 reviews" "
Rating 6 - Okay. 35 out of 419 reviews" "
Rating 4 - Poor. 29 out of 419 reviews" "
Rating 2 - Terrible. 18 out of 419 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gene

Travelled with partner
Greg (Mgr) pays special attention to hotel guests
Stayed 11 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
We were pleasantly surprised that there was such a nice hotel right along the interstate we travel a few times a year. Breakfast was great too.
Stayed 1 night in Aug 2024

10/10 Excellent

kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay but we have a billing issue that after a week is still not handled.
Stayed 2 nights in Aug 2024

2/10 Terrible

Cesar

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Unfortunately there was a traveling little league team staying there. Kids were running up and down the halls. Playing catch in the halls and having a blast in the pool. There was pool water everywhere including the elevator. I don't blame the kids, they did quite down around 10:00pm.
Stayed 1 night in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good hotel. Pet friendly. Quiet.
Stayed 1 night in May 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed that the hot tub was closed. Someone had broke glass in it the day before. That was the main reason we had made reservations there was because it had a hot tub. We understand the safety aspect but was really looking for to relaxing. Everything else was great.
Stayed 1 night in Apr 2024

2/10 Terrible

Kristle

Stayed 2 nights in Dec 2023

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family/Dog Friendly
Very friendly staff and nice big clean rooms. We are traveling with two young kids and a large dog. We were all very comfortable and happy as this hotel. We already booked our stay there on our trip home. It is an older hotel but again clean rooms. Also, since older I believe it helped with noise. Never heard anyone else the whole time.
Stayed 1 night in Dec 2023

10/10 Excellent

Gina

Stayed 2 nights in Dec 2023

10/10 Excellent

Delaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Delaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our favorite place to stay in West Des Moines!
Stayed 1 night in Dec 2023

8/10 Good

Erin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Large, comfortable suite. Great wifi. Ample free parking. Close to lots of amenities. Really friendly front desk staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Nick

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location , great pool and hot tub. Had gratis happy hour including Taco bar.
Stayed 1 night in Oct 2023

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Booking Ever
Rooms were not ready at 3:40pm for 3pm check in. Room STUNK to high heaven and an oxidizer machine was brought in but didnt help...we truly had to stay out of our room until it was time to go to bed, which was the hardest mattress I've ever slept on BUT to end the night, we gad a room next to 2 dogs that either yapped ir barked all night!!!!!! Told the front desk at check and was told they would credit me $50 but only credited $30...WHAT A JOKE!@!!! I SHOULD HAVE BERN GIVEN A FULL REFUND!!!!!!!!
Stayed 1 night in Aug 2023

4/10 Poor

Jo

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is really old and shabby. They are in the middle of renovations but Expedia doesn't tell you that. When I called the front desk to ask why I didn't get the room I paid for they were dismissive said they don't even have that room. Apparently Expedia sold me a room that doesn't exist. I won't stay here again and next time I will call Expedia immediately and ask that they make good on the room I paid for through them.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here.
Very good experience. Will stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Upgrades are very nice.
Stayed 1 night in Jul 2023

8/10 Good

Scott

Business traveller
Liked: Staff & service, room comfort
Recommend
Properly is under remodel. Much needed. This property is far under other staybridge properties as far as condition goes. Would recommend as area is fantastic and safe
Stayed 4 nights in Jul 2023

4/10 Poor

Lori

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A very sad and depressing place to stay.
The Staybridge is at the very beginning of a much needed and long overdue renovation process. The rooms are in dire need with thin walls, carpet stains, ceiling patches, and old furnishings. I would have left and gone elsewhere if I could. I paid $190 for 1 night and I feel robbed. My recommendation is to stay elsewhere.
Stayed 1 night in Jul 2023

6/10 Okay

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked: cleanliness; location, excellent breakfast and service. Didn’t like: refrigerator too noisy (had to unplug) same AC (turned off after room was cool) Dissatisfied: Booked AND PAID for King Suite regular, checked in and was told that they didn’t have King Suite regular, only Queen bed Suite accesible and that they couldn’t change rate. The water from accessible shower run out the shower and down the floor so we had to use towels to dry the floor.