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Hampton Inn By Hilton Napanee

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn By Hilton Napanee

Restaurant
Indoor pool
Exterior
Indoor pool
Standard Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
40 Mcpherson Drive, Greater Napanee, ON, K7R3L1
  • Strathcona Paper Centre
    2 min walk
  • Napanee Mall
    11 min walk
  • Canadian Piano Museum
    2 min drive
  • Kingston, ON (YGK-Norman Rogers)
    33 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Flat-screen TV

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Napanee

With a stay at Hampton Inn By Hilton Napanee in Napanee, you'll be within a 10-minute drive of Lake Ontario and Strathcona Paper Centre. .This hotel is 0.6 mi (0.9 km) from Napanee Mall and 1.2 mi (1.9 km) from Canadian Piano Museum.

What's nearby

  • Strathcona Paper Centre - 2 min walk - 0.2 km
  • Napanee Mall - 11 min walk - 1.0 km
  • Napanee Town Hall - 3 min drive - 2.7 km
  • Palace Village - 4 min drive - 4.5 km
  • Napanee Golf and Country Club - 4 min drive - 4.1 km

Getting around

  • Napanee Station - 3 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 145 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Domino's Pizza - ‬18 min walk

About this property

Hampton Inn By Hilton Napanee

Hotel in Napanee with free breakfast and a fitness center
Hampton Inn By Hilton Napanee offers 58 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Napanee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features a television in a common area and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Napanee? This hotel has 650 square feet (59 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (650 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hampton Inn By Hilton Napanee Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1005 reviews" "
Rating 8 - Good. 331 out of 1005 reviews" "
Rating 6 - Okay. 80 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

giovanna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was under construction and at one point there was a lot of noise for a while. Everything was covered even the elevators. The price we paid was not justifiable. Expedia.ca should have advised us about this condition. I would have chosen another hotel
Stayed 1 night in Aug 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Staff friendly. Room quiet and comfortable. Hotel being renovated - no noise thankfully.
Stayed 1 night in Aug 2024

6/10 Okay

Millie

Travelled with family
Disliked: Property conditions & facilities
The hotel is under renovations and so everywhere fills with tapes, covers, no signs, elevator is super slow, room is not so clean with bugs crawling on ceiling, carpet inside room fills dirty. The staff are however in general quite polite. The area nearby doesn't have much to see or do.
Stayed 1 night in Aug 2024

6/10 Okay

Jean, Shefford

Travelled with family
Liked: Cleanliness
Great location for the activity we weredoing in the area. The hotel is in full renovation, that is great, no carpet in the room. The jacuzzi still not working, was not fixed from last year and it looks like they don't care. Pool was ice cold. Breakfast is ok, nothing special.
Stayed 2 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Property under renovation
Stayed 1 night in Aug 2024

6/10 Okay

Barry

Disliked: Cleanliness, staff & service
Building under reno & we were not told
Stayed 1 night in Aug 2024

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were incredible. We will come back again next year.
Stayed 1 night in Aug 2024

4/10 Poor

Elisha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
For what we paid I expected our room to be larger. The fan in the washroom did not work. The mirror. Made an annoying buzzing sound. My hair tools couldn't fit into the outlets. The staff was barely at their desks and dressed unprofessionally. The hotel is under renovations and thus looks terrible in some areas. Doubt I’ll book there again. I’ve been to much nicer Hampton Inns
Stayed 2 nights in Aug 2024

10/10 Excellent

THIERNO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was small for 5 people. Our room did not have garbage cans in the main room or bathroom. Our television did not come with a remote. The staff was pleasant and attempted to solve each issue as they came up. The room was clean and complimentary breakfast was good. The hotel was obviously under construction.
Stayed 1 night in Aug 2024

10/10 Excellent

ALEMNEH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 1 night in Jul 2024

8/10 Good

Krisropher

Stayed 1 night in Jul 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service
…
Stayed 1 night in Jul 2024

2/10 Terrible

Kenneth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotels.com fail to mention extensive renovations
The staff were nice but the hotel is under extensive renovation. No gym. Included breakfast needs to be taken back to your room. The only floor that has been completed is the third level and we were told those rooms were not available for our Hotels.com booking. We were placed on the first floor among the renovations in an older room in need of renovation. Unfinished, uneven floors with visible wiring and infrastructure in the ceiling. Broken tiles and ripped apart walls. A disgrace that Hotels.com would not advise me of this. This was a night for my wife and I to celebrate our 35th Anniversary with the bonus night I had collected after 10 stays. What a disgrace. Made my wife cry. Thanks Hotels.com, you are a crap business, that treats your customers poorly. I will avoid you, expedia, and vrbo like the plague.
Broken mirror in room
Black mold in shower
Black mold in shower
Black mold in shower
Stayed 1 night in Jul 2024

8/10 Good

massimo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because we have had good stays at other Hampton inns. We needed a fitness center as my wife has heart issues. When we got there, it was under construction and gym was not available. Breakfast room was temporary so we had to eat in our rooms. We were not advised of construction ahead of time. Very disappointed, not a nice stay
Stayed 1 night in Jul 2024

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was doing repairs from a problem with water leaking so it was very hot on the lobby and no place to eat downstairs . They kept the dooropen to the breakfast area even though he area was under construction. The room was amazing ,shower was hot and clean. Its just would have been nice to know about the construction in advance of booking this hotel .
Stayed 1 night in Jul 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

George

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was construction going on that we were not told was happening The lobby was closed so we had no place to eat breakfast. We came to be with my niece and nephew and we could not eat together which was the purpose of our trip The hot tub was not warm it was the same temp as the pool Since it was raining during our stay we planned on going to the pool and that was not possible since the hot tub was not functioning You have my money so i expect a voucher for a two night stay Please respond
Stayed 2 nights in Jul 2024