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Hilton Garden Inn Worcester

3.0 star property

Photo gallery for Hilton Garden Inn Worcester

Exterior
Lobby
Lobby
Non-Smoking
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool

Explore the area

Map
35 Major Taylor Boulevard, Worcester, MA, 01608
  • DCU Center
    ‪4 min walk‬
  • Mechanics Hall
    ‪5 min walk‬
  • Worcester Historical Museum
    ‪8 min walk‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪20 min drive‬

Room options

View all photos for Non-Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, with Bathtub, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

One King Bed, with Bathtub, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed

One Bedroom Suite, One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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  • Free WiFi
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The price is NZ$295
for 1 room
includes taxes & fees
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About the area

Worcester

With a stay at Hilton Garden Inn Worcester in Worcester (Worcester Central Business District), you'll be a 4-minute walk from DCU Center and within a 5-minute drive of College of the Holy Cross. .This hotel is 14.3 mi (23 km) from Apex Entertainment Center and 0.2 mi (0.4 km) from Mechanics Hall.

What's nearby

  • DCU Center - 4 min walk - 0.4 km
  • Worcester Art Museum - 12 min walk - 1.1 km
  • Union Station - 12 min walk - 1.1 km
  • Worcester Polytechnic Institute - 13 min walk - 1.2 km
  • UMass Memorial Medical Center - 14 min walk - 1.2 km

Getting around

  • Worcester Station - 12 min walk
  • Logan International Airport (BOS) - 61 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Oishi Japanese Restaurant - ‬6 min walk
  • ‪Spoodles Deli - ‬5 min walk
  • ‪Mezcal Tequila Kitchen - ‬5 min walk
  • ‪Free Play Bar Arcade - ‬5 min walk

About this property

Hilton Garden Inn Worcester

Hotel with a 24-hour fitness center, a short walk to DCU Center
Hilton Garden Inn Worcester offers 199 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 199 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Hilton Garden Inn Worcester has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 14.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 10.95-16.95 for adults and USD 6.95-12.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.95 to 16.95 for adults, and USD 6.95 to 12.95 for children
  • Self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010493483
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Worcester
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Worcester Hilton Garden Inn
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Hilton Worcester
Worcester Hilton Garden Inn
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Hilton Garden Inn Worcester Hotel
Hilton Garden Inn Worcester Worcester
Hilton Garden Inn Worcester Hotel Worcester

Hilton Garden Inn Worcester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 142 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 77 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while in Worcester
Great place to stay when going to an event at the DCU Center. Very convenient and easy to get too location.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannine M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was right across the street. The DCU center is a block away. Room was very clean. The breakfast buffet was delicious. The voucher for Uno's was an added bonus! The staff was super friendly and professional. Highly recommend and will definitely stay here again! God bless y'all!
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Liked: Staff & service
Stay for concert
Stay was ok. Hotel seems dated, bed not very comfortable and surprised bottle water in room is $2 not complementary. Also a bit shocking the fee for the parking garage. Just add tot he hotel cost as everyone needs to park I would think. Lastly after going to a show at DCU, nothing to come back to the hotels to like a bar or food.
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed! Spacious room. Cable leaves a lot to be desired.
Stayed 1 night in Nov 2024

10/10 Excellent

Rod

For being downtown in the city, it’s hard to find someplace to eat found that kind of odd and then after my stay, I noticed a four dollar charge on my credit card for waters that I didn’t even drink. I don’t drink bottled water.
Stayed 1 night in Nov 2024

8/10 Good

Edward A

Travelled with partner
The staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating and friendly. Wish there were options for free parking but we knew when booking and it was convenient to the venue we needed to be close to
Stayed 1 night in Nov 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location, friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities
Very clean and good breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Daniel, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this stay a lot lovely lobby and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cherryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worcester
Stay for a concert at the palladium, very close to the venue. Yes, you can pull up right in front of the hotel to register (we didnt know)
Stayed 1 night in Nov 2024

6/10 Okay

Shirley

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checked in with one part of our party being rewards member and us not. Do not get the same treatment when checking in. Questions were different. We’re not offered to become members. Were not asked if we had or needed to park a car. Nice place yet did not get treated equally because of member status.
Stayed 1 night in Nov 2024

8/10 Good

nico

Liked: Cleanliness, staff & service, property conditions & facilities
Very seamless experience. Easy check in and out. Clean and quiet. Nice bakery around the corner. My only issues and it's silly, I had no idea how to use the remote for the TV, and the body cream offered, was so over the top fragranced, it was unusable.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and friendly service
Stayed 2 nights in Nov 2024

10/10 Excellent

ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and helpful staff
Stayed 1 night in Nov 2024

6/10 Okay

Dennis

Liked: Room comfort
No great shakes
4 pm is late for a check in time. Extra $ for parking across busy street was inconvenient. To pay extra for breakfast was the first time I encountered that. Didn't see it in the write up before. Seemed cheesy to me. we didn't eat there. Very ordinary experience for the money. Next time we'll stay out of town instead of down town.
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying, great staff and clean and nice rooms.
Stayed 1 night in Nov 2024

8/10 Good

Sean

Travelled with family, Business traveller
Room needs some work run down
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sadie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was immaculate, I love a clean hotel! Love the breakfast option with the reservation, well worth the money. The breakfast was made to order and the staff was suoer attentive! Will definitely stay there again for my conference next year!
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 4 nights in Oct 2024

10/10 Excellent

Annemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, place was sold out for concert across the street at DCU center, but it was still nice and quiet (or maybe I’ve gone deaf listening to all the metal). Very convenient location, would stay there again.
Stayed 1 night in Nov 2024