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Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast included

Explore the area

Map
860 Holt Rd, Webster, NY, 14580
  • Seabreeze Amusement Park
    13 min drive
  • Chipotle Mexican Grill
    9 min walk
  • Rochester Bus Station
    14 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    22 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn Rochester Webster

Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (968)
The price is NZ$207
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hampton Inn Rochester Webster

About the area

Webster

Located in Webster, Holiday Inn Express & Suites Rochester Webster, an IHG Hotel is in the historical district, within a 15-minute drive of Memorial Art Gallery and George Eastman Museum. .This hotel is 11.2 mi (18.1 km) from Strong and 14.4 mi (23.2 km) from Eastview Mall.

What's nearby

  • Seabreeze Amusement Park - 13 min drive
  • George Eastman Museum - 14 min drive
  • Strong - 15 min drive
  • University of Rochester - 18 min drive
  • Eastview Mall - 23 min drive

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Hotel with free breakfast, in the vicinity of George Eastman Museum
Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers 104 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Webster? This hotel has 2002 square feet (186 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (2002 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster an IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews" "
Rating 8 - Good. 213 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a very welcoming atmosphere. It had a nice park adjacent. Staff greeted you with a smile and a hello. A super sweet maintenence man took time to talk with us and make sure our stay was great. Food at breakfast was good(wish there was more fruit options, though).The pool area was amazing. Loved that they had a hot tub and that it had lots of windows so you didn't feel in a dungeon, like most hotel pool areas! Kuddos Webster Holiday Inn! My very picky autistic son keeps asking to go back to your hotel... you set the bar bar high!!! Thank you for a great stay! See you on our way back through the area sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean. So comfy. Would rate 11/10 if I could. Breakfast was delicious! Will be staying here again!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Aynur

Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia, Bath

Clean and inviting. Staff very helpful. I’ll stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a quiet area with shopping and restaurants only about a 2-3 minute drive away. Hotel itself was very quiet. The free hotel breakfast was one of the better ones I’ve had. The staff were great!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities for price point! Area restaurants were easily reached with a short drive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwight E.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and comfortable. Good sized and clean room. Good breakfast; friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms, friendly kind staff. We've found a new favorite hotel to stay when we visit Rochester
Stayed 3 nights in Aug 2024

10/10 Excellent

Barb

Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Staff & service, property conditions & facilities
Loved the room size and amenities
Stayed 1 night in Aug 2024

8/10 Good

Brianna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yanming

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get a good restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Santosh

Travelled with family and small children
Liked: Amenities
Staff behavior and cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

BERT, SPOKANE

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Jintana

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is too small and serves is so poor for cleaning.
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside Rochester but worth it
Great location and very comfortable. Decent breakfast. Service desk is excellent. Would stay here again.
Stayed 6 nights in Aug 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disgusting Pool
The pool was one of the most disgusting filthy hotel pools I've ever been in. The chlorine was intolerable and irrated both my 4 year old and 2 year Olds eyes and skin. There was green filthy slime all over the walls and floor of pool and multiple "thibgs" floating in the murky water...and the hot tyb was just as bad. I want some money back, I paid a lot of money at this hotel because of the pool alone for my children and we only let them be in it for 20 mins tops! I'm applauded that u think that is satisfactory for guests (esp children) to swim in.
Stayed 1 night in Aug 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024