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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby
Premium Studio, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
2185 Marriott Dr, West Dundee, IL, 60118
  • Hemmens Cultural Center
    5 min drive
  • Bennigan’s
    10 min walk
  • Elgin Station
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    29 min drive

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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Exterior

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About the area

West Dundee

Located in West Dundee, Extended Stay America Suites Chicago Elgin West Dundee is within a 10-minute drive of Hemmens Cultural Center and Santa's Village. .This hotel is 3.8 mi (6.1 km) from Grand Victoria Casino and 6.8 mi (11 km) from Algonquin Historic Village Hall.

What's nearby

  • Santa's Village - 7 min drive
  • Grand Victoria Casino - 7 min drive
  • Arboretum of South Barrington - 9 min drive
  • NOW Arena - 11 min drive
  • Villa Olivia Country Club - 12 min drive

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Wendy's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Extended Stay America Suites Chicago Elgin West Dundee. A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 88 out of 301 reviews" "
Rating 8 - Good. 55 out of 301 reviews" "
Rating 6 - Okay. 37 out of 301 reviews" "
Rating 4 - Poor. 43 out of 301 reviews" "
Rating 2 - Terrible. 78 out of 301 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cadi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noting was cleaned and room was smoking. I did not like the 100.00 deposit they should let pick if u want a deposit on the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Stayed 3 nights in Sep 2024

2/10 Terrible

Dekovia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed here back during the pandemic and was pretty comfortable, but the stay this time wasnt. They had to change my room because there was water all on the kitchen floor, not sure from where and the second room wasnt as nice as back in 2020.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in the bathroom and the toilet did not even work and cloths were still in the bathroom from the previous person was not a good place to stay. They said they was morning breakfast and all that it was is snack bars and muffins
Stayed 1 night in Sep 2024

10/10 Excellent

gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean rooms. Only thing was hard to find parking. Also it’s a smoke free hotel but building B smelled of cigarettes right away as soon as you entered. Other than that pretty decent.
Stayed 2 nights in Sep 2024

2/10 Terrible

Troy

Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Stayed 6 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk greatly service and room great.
Stayed 1 night in Aug 2024

8/10 Good

Allison

Stayed 1 night in Aug 2024

8/10 Good

kianne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was quiet, pet friendly the only issue I had was the some equipment didn’t work in my room but I let them know and they switched me right away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Subpar room
Staff was amazing but the condition of the room itself was subpar. The room was missing doors for the bedroom and bathroom which means no privacy. The oven was missing the knobs, the fridge was dented everywhere, there was no extra linens or pillows even though this is a multi family room. Complementary “breakfast” included granola bars, muffins and oatmeal. As a family this was one of the features as to why we chose this hotel but unfortunately were let down.
Stayed 1 night in Aug 2024

10/10 Excellent

mauda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anabel

Stayed 5 nights in Jul 2024

6/10 Okay

Arshad

Travelled with family and small children
It was average, there was a roach in our room
Stayed 2 nights in Jul 2024

2/10 Terrible

Bounyaseng

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn't get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Tiffany

Disliked: Cleanliness
Stayed 9 nights in Jul 2024

10/10 Excellent

.

Liked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2024

8/10 Good

Cindi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect for us. We got upgraded to a two bedroom room.
Stayed 4 nights in Jul 2024

4/10 Poor

Ruby

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Sara, Menasha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy Poor to go breakfast Room had many issues from floor, bath countertop new but cabinet super bad. Used soap still on top of my bathtub. Lights didn’t work. I complained about changing room and costumer service agreed to call after 12pm yet no one call or make any notes in regard. So I had to explain the problem to the next costumer service representative in order to have another room again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024