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The Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel

Exterior
Deluxe Panorama corner (lounge access) | Bathroom
Front of property - evening/night
Panorama Suite (lounge access)
Splendour Suite (lounge access) | City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Avenue Louise
    3 min walk
  • Law Courts of Brussels
    7 min walk
  • Place du Grand Sablon
    7 min walk
  • Brussels (BRU-Brussels - National)
    32 min drive

Room options

View all photos for Deluxe Panorama (lounge access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama (lounge access)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Vista Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Panorama corner (lounge access)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Cardo Brussels, Autograph Collection
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (138)
The price is NZ$416
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Cardo Brussels, Autograph Collection

About the area

Brussels

The Hotel is centrally located in Brussels, a 4-minute walk from Egmont Palace and 6 minutes by foot from Place du Petit Sablon. .This luxury hotel is 0.4 mi (0.6 km) from Law Courts of Brussels and 0.8 mi (1.2 km) from Place du Grand Sablon.

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 12 min walk - 1.0 km
  • Manneken Pis Statue - 16 min walk - 1.4 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

Luxury Brussels hotel in Upper Town with a full-service spa
The Hotel offers 422 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Biologique Recherche. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 422 guestrooms featuring minibars and espresso makers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at The Iris, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Brussels? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 35 per day)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 32 for adults and EUR 32 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Bike rentals
  • Fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre (17222 square feet of space)
  • Meeting rooms - 12

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 87
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1039 reviews" "
Rating 8 - Good. 262 out of 1039 reviews" "
Rating 6 - Okay. 64 out of 1039 reviews" "
Rating 4 - Poor. 27 out of 1039 reviews" "
Rating 2 - Terrible. 29 out of 1039 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ewelina, LOS ANGELES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views, close to metro and bus, walkable distance to Grand Place and near by shopping. Very pleasant staff, clean and comfortable room. Yummy breakfast. Will stay there again.
Stayed 5 nights in Aug 2024

8/10 Good

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy beds, nice room with view, staff were helpful and the breakfast was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a difficult place
The hotel is located in an area with high end fashion stores but limited eating choices. It is a 70m walk to a metro but requires a change train to get to the centraal or airport stations. The rooms are good and clean and provide free beverage items. The premiom lounge upstairs is available during the day with limited drink choices but has snacks and some spirits added between 5 and 8pm. We would probably stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, pet friendly and lovely staff
Stayed 1 night in Aug 2024

10/10 Excellent

Ziynet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very clean. Highly recommend the Iris restaurant.
Stayed 2 nights in Aug 2024

4/10 Poor

Ta.er

Liked: Staff & service, property conditions & facilities
The hotel was fine, about 20 minute walk from grand place, but you have to pay €50 desposit when you arrive at the hotel which you receive back in 3 working days.... im still wanting for it to return... after 4 days i have no hope
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique et proche de toutes les commodités
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Adi Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The staff was very kind and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr Moses T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at The Hotel, Brussels
Really great stay. Hotel location, facilities were first class. The view from our hotel was fantastic. I highly recommend staying here. The spa and gym had excellent city views as well.
Gym
Gym
Spa
Spa
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerstin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Alain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel becomes old. Furnitures damaged. Not matching a 4 stars hotel at all. I travel a lot in 4 or 5 stars hotel and this one is definitely not in those categories. Service is poor. And management changed for the worse. No more concierge to help you with luggage. Self checkin to permit a reduction of workers.
Stayed 1 night in Aug 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Alain

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never choose this hotel
This hotel is one of the worst hotel you can ever have, no valet, no concierge, self service impossible I could come back
Stayed 1 night in Jul 2024

8/10 Good

Laurent

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hôtel correct mais pas certaine qu’il mérite 4 éto
Impression mitigée : Points positifs : Chambre propre, spacieuse et belle vue sur Bruxelles Bonne literie Très bon petit déjeuner Personnel agréable en globalité Hôtel bien situé Points négatifs La climatisation ne fonctionne pas donc en période de canicule la nuit a été courte ! Comme on est rentré tard je n’avais pas le courage d’aller réclamer à l’accueil un changement de chambre ou une réparation de la climatisation. J’en ai toutefois fait part au personnel lors du Check out mais cela ne lui a fait ni chaud ni froid ! La télévision ne fonctionne pas non plus ! Parking cher Le canapé est abîmé Et petit bémol pour le respect de l’environnement car même en coupant toutes les lumières, les éclairages des placards de l’entrée restent allumés jour et nuit !
Stayed 1 night in Jul 2024

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 4 nights in Jul 2024

10/10 Excellent

STEVEN, FORT LAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team went over and beyond to provide a world class experience. The restaurant is fantastic. Highly recommend the grilled prawns and ribeye. The lounge has stunning views. Do yourself favor and book a room which includes lounge access. It’s worth every penny! Everyone was fantastic. I would definitely stay here next time I’m in Brussels.
Stayed 6 nights in Jul 2024

10/10 Excellent

Oleksandr

Stayed 4 nights in Jul 2024

10/10 Excellent

HIRONORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the overall feel of the hotel. Very clean and comfortable room
Stayed 4 nights in Jul 2024

8/10 Good

david

Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Jul 2024

8/10 Good

Chantel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and next to a lot of expensive shops. However, remember your adapter as it is EU only!
Stayed 2 nights in Jul 2024

8/10 Good

J

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, decent hotel
Enjoyed the stay here overall and would recommend because the location is excellent and this is generally a nice hotel. Received a lower rating because the parking garage was full and staff did little to help with situation. If you have a car make sure to either check ahead or be prepared to use city parking.
Stayed 3 nights in Jul 2024