8/10 Good
David
Travelled with family
26 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location for our stay after moving in our daughter at Carthage College. The amenities were excellent with the hotel and room being clean and the interior upgraded with recent renovations. The walk-in shower in our room was very nice. The breakfast was great including a wide menu selection. Front desk attendants and the breakfast area prep lady were friendly and helpful. A huge problem we encountered during our stay was when illegal fireworks started blasting in the air from the adjacent wooded property east of the hotel. At first we thought it was munitions explosions or gun shots but then saw fireworks in the air above the hotel. This woke us up at 10pm and went on for about 25 minutes. Our car was parked in the hotel south lot. We checked out at 9am. There were chunks of fireworks paper and chemical powders strewn around the parking lot and on top of our car and other guests vehicles. There were powder burns on our car's paint surface. Fortunately I was able to polish the powder burn marks off the car finish. Our stay was great except for this fireworks incident. Maybe they were, but if not, I think that Racine law enforcement should have been contacted immediately by hotel staff to prevent noise disturbance and property damage to the hotel and guest vehicles.
David
Stayed 1 night in Aug 2024