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Sternwheeler Hotel and Conference Centre

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sternwheeler Hotel and Conference Centre

Daily full breakfast for a fee
Standard 2 Queen beds
Front of property
Ballroom
Standard 2 Queen beds | Bathroom

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • MacBride Museum of Yukon History
    2 min walk
  • North End Gallery
    3 min walk
  • Yukon Artists@Work
    3 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 2 Queen beds

Standard 2 Queen beds

Standard 2 Queen beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Raven Inn Whitehorse

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (318)
The price is NZ$327
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Raven Inn Whitehorse

About the area

Whitehorse

A stay at Sternwheeler Hotel and Conference Centre places you in the heart of Whitehorse, steps from MacBride Museum of Yukon History and 3 minutes by foot from North End Gallery. .This eco-certified hotel is 0.2 mi (0.3 km) from Yukon Artists@Work and 0.2 mi (0.3 km) from Midnight Sun Gallery & Gifts.

What's nearby

  • MacBride Museum of Yukon History - 2 min walk
  • Yukon Visitor Information Centre - 7 min walk
  • Shipyards Park - 10 min walk
  • Sundog Carving Studio & Gallery - 10 min walk
  • S.S. Klondike National Historic Site - 15 min walk

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬11 min walk

About this property

Sternwheeler Hotel and Conference Centre

Eco-certified hotel with airport shuttle service and a fitness center
Sternwheeler Hotel and Conference Centre offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and microwaves. 21-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a hair salon, tour/ticket assistance, and a ballroom.
Stop by the hotel's restaurant, Steele Street, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Whitehorse? This hotel has facilities measuring 6997 square feet (650 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Steele Street - This restaurant serves breakfast, lunch, dinner, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free return airport shuttle from 6:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 15-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Steele Street

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (6997 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 20 per person
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse

Sternwheeler Hotel and Conference Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 237 reviews" "
Rating 8 - Good. 88 out of 237 reviews" "
Rating 6 - Okay. 40 out of 237 reviews" "
Rating 4 - Poor. 10 out of 237 reviews" "
Rating 2 - Terrible. 4 out of 237 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was super nice!! Let us check in early and room was very comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

6/10 Okay

Simon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
For the price the interior of the building seems dated and the floors are not flat. Friendly staff. The airport shuttle is hit and miss.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lifesaver
The Sternwheeler was a wonderful hotel. We had originally booked another hotel and were unable to stay there. We had a truck load of stuff and the Sternwheeler went out of their way to find a safe place to park for the night. The room was very comfortable and the staff was excellent. We enjoyed supper in the hotel restaurant and it was very good. I'll be sure to stay there if I'm in Whitehorse again.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Rooms were clean. The tub in our room did not drain properly, but we mentioned this to staff. Area around outside of hotel, not particularly attractive, but not much of that is in their control
Stayed 3 nights in Aug 2024

8/10 Good

Derek E

Stayed 1 night in Aug 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Murray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Way over-priced for this non-distinct, dated property. Did not consider it good value for this much money. However, the restaurant, which is connected to the hotel, but not part of the hotel (i.e., you can't charge your meal to your room) did a very nice service. Highly recommend the bison chili!!
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ruanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff assistant and free shuttle to the airport
Stayed 1 night in Aug 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice rooms. Good parking if you are lucky enough to get in on the small lot in front.
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This was a nice hotel. It was quite a long walk to get to the room from the elevator and the floors were a little uneven, but the location is convenient and close to many restaurants. Parking lot filled up fast and was not very smooth. The room was clean, comfortable and everything worked fine. No breakfast, so not a great value, but we stayed there on our way up north and again on the way back home, so we were happy with our stays.
Stayed 1 night in Jul 2024

6/10 Okay

Cody

Travelled with partner
Just average.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveller
Average property, dated accommodations! No coffee provided in the lobby! Was available in room, however no bottled water provided. Restaurant connected was excellent with a bar!
Stayed 1 night in Aug 2024

10/10 Excellent

CHEDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was wonderfully smooth, the instructions and guidance were clear. I received great replies to all my questions, the reception staff was professional. I also received support with the booking of the airport shuttle and it was great and smooth too. My room is awesome and clean, and I appreciate having a laundry service on the same floor. I highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michelle, North Pole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet and comfortable. Parking was congested. Loby area was congested and very busy.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Stayed 1 night in Jul 2024

4/10 Poor

Rachele

Room as not ready at check in nor a hour later. Front desk was suppose to call when it was ready. After dinner, still no room clean so we went to another hotel.
Stayed 1 night in Jul 2024