This isn’t my first time at this resort, and I was extremely disappointed with my experience!!! The personal were all extremely rude and not accommodating, it was hard to book reservations for dining, in addition to everyplace being extremely dirty. The personal doesn’t clean in the buffet, it’s very hard to find a table that is actually clean and if you ask the staff to clean it they were very nasty!!! Next, the beach was disgusting there were cups, and trash everywhere and none of the workers would clean it up. Compared to the other time I vacationed at this resort it’s very sad that they didn’t improve they only got worse. Please try to improve your services because overall the hotel is nice and the location is great however something needs to be done regarding the cleanliness of the resort!!!