This property was the worst hilton I’ve ever stayed at. A worker walked into our room without knocking, the food is terrible and timing the buffet is open is not convenient, never had mint for mojitos, the smoothie bar was only open 3 days out of the 7 days we stayed, the outlet in the room didn’t work on one side, the side pools were closed and it smelled terrible, a ton of birds in the buffet area, they never cleaned our room or restocked any of the drinks/snacks, the buffet plates and cups were dirty, trash was left everywhere, the 24/7 bar was closed at 11pm, the late night snacks only included bread and was usually closed, no safes in the rooms, didn’t refill the body wash/shampoo the entire time we were there and even after we said something, we had two lizards in our room, and they also never answer the front desk phone and we called a total of 6 different times. After multiple complaints to the front desk they promised our things would be restocked and something would be done to improve our stay, nothing was ever done. Also the manager told us he would send an email with the complaints and never did. House keeping also turned off our AC when they explicitly told us to always keep it on so our room was unbearably hot when we got back. Would not recommend or ever stay here again. The RIFF looked much nicer and the drinks were way better the one time we went to dinner over there.