My husband and I, stayed for 5 days, we really liked the hotel, it's a beautiful, safe and cozy place. However, the hotel has a serious problem with availability of reservations for dinner in the restaurants.
We arrived on Sunday, and only for Wednesday did they have reservations for dinner, except for the buffet restaurant (you don’t need reservations) which one I really don't recommend.
Only after contacting Expedia via chat, that a hotel supervisor made it possible for us to make a reservation for the restaurants, I recommend doing the same so that you can have dinner at the hotel restaurants.By the way, all had excellent, delicious food and great service, except for the barbecue restaurant, which even with a reservation, we waited a long time to get in, then we waited more than 30 minutes to have a soda and basically 1 hour until we started having dinner, but I can't complain about the barbecue, one of the best we've had.
I would like to say thank very much to the receptionist Tamara for her kindness and professionalism. She was always very friendly and willing to help, and made a very positive difference in the service.