MainStay Suites Wilmington - University Area

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Wilmington - University Area

Property amenity
Exterior
Suite, 1 King Bed with Kitchen, Non Smoking
Suite, 1 King Bed with Kitchen, Non Smoking
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5229 Market St, Hwy 132 & Us 17, Wilmington, NC, 28405
  • University of North Carolina at Wilmington
    3 min drive
  • Jungle Rapids Family Fun Park
    7 min drive
  • Mayfaire Town Center
    7 min drive
  • Wilmington, NC (ILM-Wilmington Intl.)
    7 min drive

Room options

Suite, 2 Queen Beds with Kitchen, 1 Room Efficiency, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds with Kitchen, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Kitchen, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds with Sofa Bed, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Wilmington

A stay at MainStay Suites Wilmington - University Area places you in the heart of Wilmington, a 3-minute drive from University of North Carolina at Wilmington and 7 minutes from Jungle Rapids Family Fun Park. .This hotel is 3.3 mi (5.3 km) from Mayfaire Town Center and 4.3 mi (7 km) from Thalian Hall Center for the Performing Arts.

What's nearby

  • University of North Carolina at Wilmington - 3 min drive - 2.6 km
  • Jungle Rapids Family Fun Park - 7 min drive - 7.2 km
  • Mayfaire Town Center - 7 min drive - 5.4 km
  • Wilmington Convention Center - 8 min drive - 7.8 km
  • Battleship North Carolina - 11 min drive - 11.5 km

Getting around

  • Wilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Jax 5th Avenue Deli & Ale House - ‬16 min walk
  • ‪Crumbl Cookies - ‬3 min drive
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Golden Corral - ‬16 min walk

About this property

MainStay Suites Wilmington - University Area

Hotel with free breakfast, near University of North Carolina at Wilmington
MainStay Suites Wilmington - University Area offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Motorised watercraft
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 10 PM

Property is also known as

Mainstay Suites Hotel Wilmington
Mainstay Suites Wilmington
Mainstay Wilmington
Mainstay Suites Wilmington Hotel
Wilmington Mainstay Suites
Mainstay Suites Wilmington
MainStay Suites Wilmington - University Area Hotel
MainStay Suites Wilmington - University Area Wilmington
MainStay Suites Wilmington - University Area Hotel Wilmington

MainStay Suites Wilmington - University Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 288 out of 641 reviews" "
Rating 8 - Good. 190 out of 641 reviews" "
Rating 6 - Okay. 86 out of 641 reviews" "
Rating 4 - Poor. 43 out of 641 reviews" "
Rating 2 - Terrible. 34 out of 641 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here while moving my daughter into UNCW. It is just a few miles from the university- extremely convenient. Overall the property was clean and in good repair. The parking lot is easy to get into and there was plenty of parking. It’s just a few miles from lots of dining and shopping options. The pool is shared with the hotel next door, so it got a little crowded on a hot summer day, but it’s fine if you aren’t planning to use the pool. The hotel is about a 20 minute drive to the beach with traffic. Our only complaint was that the nonsmoking room smelled overwhelmingly of smoke. The hotel staff graciously offered to move us. I will definitely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Will not come back
Room carpet was so dirty that our shoes were sticking on the floor….plus encounter with a couple of cockroach
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location
Stayed 1 night in Aug 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight Trip
We did an overnighter. There was plenty of space. A full kitchen. Nice and clean inside the room. The hallway needed a good vacuum. We’d come back.
Stayed 1 night in Aug 2024

6/10 Okay

Angenia

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Solinie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was professional and nice
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my husband and I anniversary trip. We never been to Wilmington NC. The first thing we notice was the room was very spacious for the price. But the carpet in the hallway wasn't clean at all. There was hair under the headboard on the box spring of the mattress. Finally, there was a very slight mildew smell as you enter the room. I thought the rain from the tropical storm, cause the smell. So, it didn't bother me has much. The stay, staff and room accommodation where so good, it out-way the negative observations. I will diffently return with family next time.
Stayed 3 nights in Aug 2024

6/10 Okay

Liza

Travelled with family
Disliked: Cleanliness
Upon our arrival we were given a dirty room, however front desk staff gave us access to inspect another room before accepting! They were helpful. The rooms overall need some TLC, but beds were super comfortable!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accommodation. Staff was extremely friendly and very helpful. If we needed anything, it was provided. I plan on returning there should we stay in Wilmington again
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except they never cleaned our room or took out the tras3
Stayed 4 nights in Jul 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was greal all around
Stayed 6 nights in Jul 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Just don’t. Room smelled and had fruit flies. Bed sheets didn’t feel clean and my skin itched. We asked to have the room serviced with clean sheets and towels. They only gave us 2 additional towels and nothing else. Elevator had sticky floor and didn’t feel safe. Hallway carpet was nasty. We were supposed to stay 2 nights and only stayed one
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Just don’t
We booked a king suite for 1 night before an early flight out of ILM. Luckily, I didn’t have to be in the room for very long. Check in was fairly uneventful. Once we headed up to our room, we noticed that the carpet in the halls looked rather worn/dirty. The elevator sounds in need of repair & was questionable at best. I was nervous using it. Once inside the room I was overtaken with the stench of cigarette smoke. It was awful. There’s no way the room was cleaned & no one noticed that. We had to be up at 3am and it was after 10 so we just decided to try to rest. I also had Lysol packed in my bag so we hosed the room down & that helped a little. I woke up at 1:30 itching like crazy. I never found any bugs but both my husband & I were covered with a rash by the time we got up. I tried to shower a little before 3, but wound up standing in water in a tub that wouldn’t drain. The final kicker was trying to make some coffee only to find that there were no disposable cups. Given the rest of our experience, I wasn’t going to bet on the cleanliness of the mugs in the cabinet! Overall, I would never stay here again.
Stayed 1 night in Jul 2024

8/10 Good

vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had some minor problems but the staff was wonderful and attentive
Stayed 3 nights in Jul 2024

10/10 Excellent

Gordon

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very helpful and all of the cleaning and breakfast staff was very kind and clean
Stayed 1 night in Jul 2024

6/10 Okay

Tirrell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For one night, it's fine
For a quick one night stay for our family of 6, this served the purpose. It definitely needs work and could have been so much cleaner.
Stayed 1 night in Jul 2024

2/10 Terrible

Mariel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel
The worst stay!!! The halls were nasty... the rooms had dust. They never did room service. When their supposed to have it everyday. My children spilled two in tub because the tubs were slippery. The pull out coach had blood on it. The appliances were so.old. the hall smell awful they share the pool with the hotel next door. They never clean it . It was so cloudy and nasty. The elevator broke down and we had to use the stairs the whole time. They had chunks of hair on the stairway.. overall dont use this hotel it was just nasty. The breakfast attendees are rude...
Stayed 3 nights in Jul 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was vwry clean and fresh. Loved the separate bedroom/ living room
Stayed 4 nights in Jul 2024

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk staff seem like they hated their jobs. They were extremely rude and seemed very annoyed by any children. Went to get breakfast, and the lady in the breakfast area seemed super annoyed that I was just simply trying to get some breakfast like I made things inconvenient for her for some reason I was there before breakfast ended so not sure why she was so rude to me The room smelled like cigarettes, even though it was non-smoking. Overall very disappointed snd felt uncomfortable and wish I would have book somewhere else.
Stayed 1 night in Jul 2024

6/10 Okay

Kris

Travelled with family
Disliked: Property conditions & facilities
It was sufficient. The toilet flapper was broken and they fixed it the next day (so I took the tank lid off to flush the whole first night). They were out of shampoo. The elevator broke during our stay. The pool was across the parking lot and shared with the neighboring hotel. We left a night early.
Stayed 2 nights in Jul 2024