The room I stayed in had a severe creaking floorboard problem above, I asked to change rooms & was told I couldn't. Got very little sleep as guests above moving much of the night, ruined the next day. Also the sink in the tiny bathroom was blocked.
Reported the disturbance issue to reception staff in the morning, had to start again with assistant manager, who said they'd contact me with a resolution. I received nothing after after a week, wrote to their general email address, and got a polite but farcical response from the manager who said they knew of the problem but couldn't anything about it - either physically (i.e. don't want to pay for remediation) or via compensation to the customer. Nor do they want to advertise the defect & affected rooms at a lower price. Manager seems to think the character of the place is more important than guests' sleep or health and even had audacity to state that the price I paid (~£100) was very reasonable given the breakfast & parking. Would be better to sleep in a bush for the same price, and I stayed in a much better hotel on the same trip for a lot less. Some guests may get a good experience at this hotel if they don't get put in the hull of a pirate ship going through a storm... however you don't need to take that risk at this price point.